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Business Profile

Refinancing

iDirect Home Loans
BBB Accredited BusinessA+Rated by BBB
Visit Website(423) 614-5626Email BusinessWrite a Review

About

Important information

  • Additional Info:
    The company is a division of iServe Residential Lending.

Overview

iDirect Home Loans

555 Broad St NW

Cleveland, TN 37311-5043

Get DirectionsView Service Area
See Hours
Operating Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

iDirect Home Loans is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

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About This Business

The company specializes in home loans and mortgage refinance.

BBB Accredited Since: 10/27/2000

Years in Business: 29

Products and Services

FHA Loans, Home Purchase Loans, Jumbo Loans, Mortgage Loans, Refinance Loans, USDA Loans, VA Loans

Business Details

Local BBB:
BBB of Southeast Tennessee & Northwest Georgia
BBB File Opened:
6/25/1997
Business Started:
5/1/1997
Business Started Locally:
5/1/1997
Business Incorporated:
7/14/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
iServe Residential Lending, LLC
Business Management:
Mr. Chris Hooker, CEO

Additional Contact Information

Principal Contacts
Mr. Chris Hooker, CEO
Customer Contacts
Mr. Chris Hooker, CEO
Mr. Joe King, Sales Manager
Mr. Mark Stewart, Operations Manager
Mr. Jeff Newsome, Marketing and Systems Support Manager
Fax numbers
Primary Fax: (423) 614-4800
Additional Phone Numbers
Other Phone: (423) 728-5626
Other Phone: (423) 493-9800
Other Phone: (888) 849-5626
Other Phone: (205) 990-5626
Other Phone: (706) 403-2500
Other Phone: (786) 634-1634
Other Phone: (858) 429-0123
Other Phone: (865) 219-3333
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of NMLS ID# 10094 for this business, issued by Nationwide Multistate Licensing System (NMLS). The expiration date of this license is 12/31/2027.

Nationwide Multistate Licensing System (NMLS)

1129 20th St. NW 9th Fl

Washington DC 20036

855-6657123Website

BBB records show a license number of NMLS #363978 for this business, issued by Nationwide Multistate Licensing System (NMLS). The expiration date of this license is 12/31/2027.

Nationwide Multistate Licensing System (NMLS)

1129 20th St. NW 9th Fl

Washington DC 20036

855-6657123Website

Additional Information

Other Resources
Department of Financial Institutions/TN
511 Union Street Suite 400
Nashville TN 37219
Phone Number: (615) 741-3186
Business Categories
Refinancing, Mortgage Broker, Mortgage Lenders, Real Estate Loans

Latest Reviews

  • Theresa G

    "Both REMOVEDand REMOVEDare awesome and amazing group of people to work with. We really appreciated their professionalism and knowledge." ... Read full review

  • Julie B

    "Excellent service, very fast and quick to answer. Will recommend anyone trying to refinance with debts."

  • James M

    "Very friendly and went out of their way to solve some complex financing issues with success which tells me they really know their stuff. I highly recommend giving iDirect Home Loans a chance."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.