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Business Profile

Refinancing

iDirect Home Loans

Reviews

Customer Review Ratings

4.86/5 stars

Average of 57 Customer Reviews

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Review Details

  • Review fromSharon P

    Date: 01/31/2025

    5 stars
    The entire process was quick and seamless. There was great communication along the way. They followed through with everything that they said they were going to do. They also corrected a title issue that they found from a previous closing. Great experience. I would not hesitate to work with this team again. Very professional.
  • Review fromPaul S

    Date: 01/31/2025

    5 stars

    Paul S

    Date: 01/31/2025

    iDirect Home Loans handled my refinance on my home loan. They were thorough in the entire process and I closed on time. Logan and especially Heather S**** were outstanding with their knowlege, professionalism, and follow-up that enabled me to close timely. I would recommend iDirect Home Loans to friends and relatives without reservations.

    iDirect Home Loans

    Date: 02/04/2025

    We would recommend you as well, thankful to be able to be of service to your family
  • Review fromDavid C

    Date: 09/30/2024

    5 stars

    David C

    Date: 09/30/2024

    Logan and Diann were awesome to work with. A very smooth process.

    iDirect Home Loans

    Date: 10/01/2024

    That's great to hear, so pleased you were happy!
  • Review fromJudy T

    Date: 09/05/2024

    5 stars

    Judy T

    Date: 09/05/2024

    Diane and Kristi were knowledgeable and so helpful. They seamlessly guided me through the process of refinancing my existing mortgage. The only downside to this whole experience was the final closing. I could barely understand the closing agent because she spoke in such a low voice. Some of the final papers had the wrong state and county. I know this probably originated from the attorney’s office responsible for closing, but I would have felt more comfortable if the agent had been more familiar with the paperwork. Nevertheless, I still give Diane and Kristi 5 stars!

    iDirect Home Loans

    Date: 09/09/2024

    I'll speak with our closing attorney about your concerns, we appreciate the feedback and appreciate your business.
  • Review fromTamara H

    Date: 09/05/2024

    5 stars

    Tamara H

    Date: 09/05/2024

    This process was so quick and seamless. The communication from Grant and Diane were amazing! It was a pleasure doing business with them!

    iDirect Home Loans

    Date: 09/09/2024

    Thanks for the kind words.
  • Review fromDonna S

    Date: 08/05/2024

    5 stars

    Donna S

    Date: 08/05/2024

    A very easy and quick process. Always professional and answered all our questions quickly.

    iDirect Home Loans

    Date: 08/08/2024

    Thank you so much for the kind words, we appreciate your business.
  • Review fromAmy R

    Date: 08/02/2024

    5 stars

    Amy R

    Date: 08/02/2024

    Diane and Grant were beyond amazing! I was really stressed and at my wits end prior to applying for the consolidation loan. They were extremely kind and worked diligently to get my family back on the right track. The amount of compassion and professionalism was top tier! The communication throughout the process was phenomenal ~ Thank you guys for all your help!

    iDirect Home Loans

    Date: 08/05/2024

    I'm so happy to hear this and glad we could help
  • Review fromCastulo D

    Date: 06/20/2024

    5 stars

    Castulo D

    Date: 06/20/2024

    I love, love, love this company. Diane E****** and Grant W**** were amazing. It took only one week to go from applying to closing. I have never had that experience before. They so professional and caring. I recommend them and this company ??

    iDirect Home Loans

    Date: 06/25/2024

    That's fantastic to hear, we sincerely appreciate your business!
  • Review fromJason B

    Date: 05/28/2024

    5 stars

    Jason B

    Date: 05/28/2024

    I highly recommend my loan officer Cynthia "Cindy" K****. Cindy and her loan processor Diane are good people, professional, sympathetic, equipped with years of experience. They listen. And, they are uniquely able to forecast and deliver outcomes - and better than other lenders. Second time I've used their services. Very pleased.

    iDirect Home Loans

    Date: 05/29/2024

    We certainly appreciate your business and the kind words!
  • Review fromDarrin F

    Date: 05/15/2024

    5 stars

    Darrin F

    Date: 05/15/2024

    Logan and Diane were just awesome and very willing to help us out in what our needs were moving forward to a better financial standing. This is second time with them and they were just good if not better this time around with their service. Thank You again!

    iDirect Home Loans

    Date: 05/21/2024

    We appreciate your business!

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