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Business Profile

Construction Services

Southern Industries Home Improvements Chattanooga

Reviews

Customer Review Ratings

4.18/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromRobin F

    Date: 09/09/2025

    5 stars
    Austin did a great job previewing the siding products. He spent plenty of time going over every detail and question that I had. The general manager answered all of my financing questions promptly. Scott was on time and thorough when he came and did detailed measurements before the job. And the work crew was absolutely fantastic, surpassing my expectations!
  • Review fromMichael C

    Date: 08/19/2025

    5 stars
    Met with Austin, and he was very patient. Went the extra mile to explain the integrity of the company, and the quality of the work. We were shown what the finished product would look like, and offered help with the pricing. We are looking forward to having the work completed.
  • Review fromJudith H

    Date: 06/05/2025

    1 star
    I bought windows for this company and they installed them, however when I had water coming into the window sill I called them to come look at it. They came out and the first person said We need to replace the window. The next 2 people put calking in and around the glass. I have called you for a few years and no one wants to help me with the faulty windows that are letting in hot air and heating up the room. I purchased them as you were at ***'s **** and I trust ***'s for the quality of the companies they allow to do business in their establishment. I will call ***'s and let them know.
    Also, if your company is with the BBB I will let them know of the service I have received. ****** ****** if you want to call and make this right.
  • Review fromThomas F

    Date: 04/07/2025

    4 stars
    Very professional and courteous. Answers questions completely. Doesn’t get aggressive trying to make a sale.
  • Review fromElaine T

    Date: 02/20/2025

    5 stars
    Mr. H*** helped us to get the gutter guards and we have never been more happier with our purchase!
  • Review fromEric S

    Date: 02/03/2025

    5 stars
    Love the company and the rep who came out to the property.
  • Review fromJoel G

    Date: 09/07/2024

    5 stars
    Nick was Very professional and of great personality. Worked hard to get my business.
  • Review fromJoel G

    Date: 09/05/2024

    5 stars
    Dennis was very professional and had a great personality. I think he represents a great company.
  • Review fromBelinda B

    Date: 07/25/2024

    5 stars
    Dennis is easy to work with and he gets things done. I am very pleased with his performance/work. I had a few issues with getting my shower and windows but Dennis helped get the projects done. I am very pleased with the products. Southern Industries have issues with their workers but they bent over backwards to resolve my issues and make me satisfied/whole.

    Southern Industries Home Improvements Chattanooga

    Date: 08/16/2024

    Thank you ***. ******! We sincerely appreciate you as a customer! You are a super star and thank you for trusting us to be your home improvement partner!!
  • Review fromDave S

    Date: 05/30/2024

    5 stars
    The representative for Southern, Mark P***, represented the company well by taking time to explain the process and gave detailed information on quality to expect and pricing. Very good experience.

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