Additional business information
Franklin Madison performs premium billing on behalf of your insurance carrier. For questions or details regarding the carrier & insurance product associated with the premium debit on your bank or credit union statement, please contact us at the toll-free number provided below. You'll be asked to provide your Coverage ID, this is the 9 digit number starting with 5, 6, or 7.
For questions or servicing assistance with your insurance coverage or to initiate the filing of a claim, please contact us by phone or email.
Customer Service -
*Phone: 1-800-252-2148; Weekdays 7am - 8pm
*Email: [email protected]. - You will receive an email acknowledging receipt and detailing response time.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 120 Brentwood Commons Way, Suite 700, Brentwood, TN 37027
- BBB File Opened:
- 1/23/2019
- Years in Business:
- 53
- Business Started:
- 3/15/1971
- Business Started Locally:
- 3/15/1971
- Business Incorporated:
- 4/15/1986
- Accredited Since:
- 3/14/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Michelle Hall, Director, Regulatory Compliance
- Contact Information
Principal
- Ms. Michelle Hall, Director, Regulatory Compliance
Customer Contact
- Mr. Robert Dudacek, President/CEO
- Ms. Michelle Hall, Director, Regulatory Compliance
- Mr. Nick Young, Senior Manager
Customer Complaints
112 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
75 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amy D
09/06/2024
Franklin Madison Group LLC Response
09/10/2024
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