About
Important information
- Additional Info:The business has provided the following information for consumers:
For questions or assistance with your insurance, our dedicated customer service team is available to assist. You are welcome to contact us by phone at 1-800-252-2148, weekdays 7am - 8pm, or by email at [email protected]. Please have your Coverage ID handy, this is the 9-digit number starting with 5, 6, or 7 located on your policy documents, it may also be found within the billing descriptor associated with your premium charge.
For immediate assistance anytime, we encourage you to explore our website at fmservice.com. Here you can conveniently access your policy, manage your payment method, obtain insurance forms, and initiate filing a claim.
Franklin Madison performs premium billing on behalf of your insurance carrier. For questions or details regarding the carrier & insurance product associated with the premium debit on your bank or credit union statement, please contact us at the toll-free number provided below. You'll be asked to provide your Coverage ID, this is the 9 digit number starting with 5, 6, or 7.
For questions or servicing assistance with your insurance coverage or to initiate the filing of a claim, please contact us by phone or email.
Customer Service -
*Phone: 1-800-252-2148; Weekdays 7am - 8pm
*Email: [email protected]. - You will receive an email acknowledging receipt and detailing response time.
Overview
Franklin Madison Group, LLC
120 Brentwood Commons Way Ste 700
Brentwood, TN 37027-2025
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