Business ProfileforMIDCO

I was a Midco customer for over 15 years. When moving to a new home in 2016 I changed our plan from cable and internet to just internet. Now, 8 years later, I have terminated my Midco internet by calling the customer service 800 number. It was a painless process. At the conclusion of the call the women representative said it was taken care of and we had no equipment to return as we owned the modem. I received my last billing statement about a week later for the few days I had service during that cycle, around $18. Yesterday, I received a bill for $1,140 from Midco for equipment that was never returned. I called and the representative told me the equipment was 3 cable boxes and a router, all of which he said were from back in 2018. I questioned the validity, as I had never once been contact about these cable boxes in the 8 years since those services were terminated. There has never once been a mention on the 96 monthly bills I have received that I had outstanding equipment that needed to be returned. When speaking to Matthew, the Midco rep I spoke yesterday, he said he’d open a dispute. The dispute referenced a return I made of 2 cable boxes when we moved. He called back today to inform me this was invalid and I either have to pay the $1,150 or return the equipment. Well…I did return at least 2 of the 3 cable boxes…and I truly feel this is an FU sort of situation for cancelling their service. Again, I cancelled cable 8 years ago and now after 8 years they’re saying I owe them equipment that hasn’t been used in over 8 years. They don’t even make these models as they are so obsolete! 8 years…they had 8 years to collect!