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Business Profile

Payday Loans

Helpful Lending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Reviews

Customer Review Ratings

2.71/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromMichael T

    Date: 08/27/2025

    5 stars
    Very helpful every question was answered. Overall a great experience.

    Helpful Lending

    Date: 09/03/2025

    Hi *******,
    Thank you for your feedback! We are glad to hear that all of your questions were answered and that you had a great experience with us. Providing clear, helpful support is our top priority.
    If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at *********************** or by phone at 833-863-1086.
    Best regards,
    Helpful Lending
  • Review fromDiane W

    Date: 07/31/2025

    5 stars
    Everything was professional and very quick I was in a bind and they were there to help thank you for helping me in the time of need!!!!!!

    Helpful Lending

    Date: 08/12/2025

    Hi *****,
    Thank you for your feedback! We’re so glad we could be there to assist you quickly and professionally when you needed it most.
    If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at *********************** or by phone at 833-863-1086.
    Best regards,
    Helpful Lending
  • Review fromMichelle T

    Date: 06/18/2025

    5 stars
    Very professional, 24 hour turn around time on funds being directly transferred to my account. Overall easy process!

    Helpful Lending

    Date: 06/23/2025

    Hi Michelle,
    Thank you for your feedback! We're glad to hear you found the process easy and professional, and that the funds were transferred promptly. Providing fast, reliable service is our priority, and we're happy we could meet your expectations!
    If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086.
    Best regards,
    Helpful Lending
  • Review fromLatisia G

    Date: 05/30/2025

    1 star
    They collected more money than they should've and now has taking days to fully refund my money to me.

    Helpful Lending

    Date: 06/05/2025

    Hi Latisia, We appreciate the feedback left on our Helpful Lending reviews page, and we are sorry to hear you were dissatisfied with your experience. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get additional details on your experience so that we can minimize recurrences of this issue. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. Please feel free to call us at 833-863-1085 from 8 am to 8 pm EST, Monday through Friday, to discuss. We hope to hear from you soon. Warm Regards, Helpful Lending
  • Review fromStacy o K

    Date: 06/01/2024

    1 star
    My APR was literally 638% !
    I luckily paid back the loan and actually paid $750 in Fees on a $1000. Loan. Red Flag do no use this company !

    Helpful Lending

    Date: 08/09/2024

    Hi Stacey,

    We appreciate the feedback left on our Helpful Lending reviews page. Your Helpful Lending personal installment loan experience is important to us, and we are sorry to hear you were dissatisfied. Our rates and loan terms are clearly stated in the loan agreement provided before you sign and agree to the loan.

    We offer flexible repayment options that could reduce the overall cost of the loan. If you decide to give us another try in the future, our Helpful Lending loan agents are available to help you choose the best option for your needs.

    Please feel free to call us at 833-863-1085 from 8 am to 8 pm EST, Monday through Friday, to discuss. We hope to hear from you soon.

    Warm Regards,
    Helpful Lending

  • Review fromChristina A

    Date: 07/28/2023

    1 star
    I was in a difficult bind in April of this year, and resorted to a loan with a company called Helpful Lending. I was given some information up front, such as that I would be making twice-monthly payments until the loan was paid back. I calculated some interest would be charged, but I just found out that I'm being charged 585.95% INTEREST!!!! A loan of $900 being charged an extra $3,141.76!!! This is an incredible punch in the gut. I've already more than paid back the original amount. I've paid $1552.42 thus far. I'm feeling dazed and sick to my stomach...

    Helpful Lending

    Date: 08/09/2024

    Hello, Christina,

    We appreciate the feedback left on our Helpful Lending reviews page. We offer alternative payment options that may help reduce the overall cost of your loan. The loan agreement provides details on the overall cost, finance charge, loan term, scheduled due dates, and payment amounts.

    You can access a copy of your personal installment loan agreement anytime by logging into your [Client Name] account. We are also available to discuss your loan terms and repayment options in more detail at your convienence. Please email us directly at [email protected] or call us at 833-863-1085. We’re available from 8 am to 8 pm EST, Monday through Friday.

    Warm Regards,
    Helpful Lending
  • Review fromSinead J

    Date: 07/17/2023

    1 star
    If you make minimum payments they charge you on a daily basis. They put the money in my account the very next day so yes they are fast. I took out an emergency loan for $300 and am paying $92 every two weeks and it's only taking $2 off my total balance. Now I have to pay $391 next payday to close out. Please read the contract thoroughly before you sign it because they never once mentioned the total balance to me. If I would've known they were going to want $1665.51 on a $300 loan I wouldn't have bothered. Companies like this are highly predatory. I will never recommend it to anyone. Please don't use this company.

    Helpful Lending

    Date: 08/09/2024

    Hi Sinead,

    Your Helpful Lending review and feedback are important to us. We would like to take this opportunity to clarify your personal installment loan terms in hopes that we may be able to serve you again in the future.

    The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination. Also, we offer flexible repayment options that may make the loan more manageable and reduce the overal cost of your loan.

    Please feel free to contact us directly at [email protected] or 833-863-1085 to discuss these options. We’re available from 8 am to 8 pm EST, Monday through Friday.

    Warm Regards,
    Helpful Lending

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