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Find a Location

Guy Roofing, Inc. has 1 locations, listed below.

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    Business ProfileforGuy Roofing, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2007

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    201 Jones Rd, Spartanburg, SC 29307-5424
    BBB File Opened:
    6/17/1997
    Years in Business:
    54
    Business Started:
    1/1/1970
    Business Incorporated:
    6/1/2012
    Accredited Since:
    5/17/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jeff Guy, Vice President
    • Mrs. Dawn Guy, Office Administrator
    Additional Contact Information

    Fax Numbers

    • (864) 699-8482
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    On January 15, 2024 I entered agreement with Guy Roofing for roof replacement. The following was discussed with 3 separate employees prior to job starting. No debris in back yard period on turf, landscape lighting be protected, no destruction to property old shingles would go into a trash bin. None of this happened (see pics) so resulted in damages. I was offered 100.00 and declined, I agreed to 250.00 to replace downspout and light and this was credited to my bill. Guy Roofing aired commercial on durning **** * for credit of 250.00 this aired for several weeks. When I asked why my credit was not applied for this I was told it wasn’t during my roofing. This is not true. I was then charged (see attached) for a roofing permit that was never displayed on my property until 3 days after they claim roof was completed it was not on site the 2 days they were on site. It was taped to my front door on the third day when the company stated they were finished. After many hostile texts/emails about 250.00 they agreed deduct from my bill if I signed a waiver to VOID warranty of my roof and NOT TO DISCUSS WITH ANYONE ABOUT THIS (see attached) I am receiving threatening letters of demand of payment of 250.00. They were paid the correct amount of $21,071.08 and check cleared 2-28-2024. What they are demanding I due is illegal. This is coercion which falls under blackmail! They are wording as pain and suffering in their mail to try and make me sign this document to let them off the hook for my warranty protection! I have caught them in lie for charging me for replaced wood on roof as you can see in pic! They credited me this back when I caught this on their billing for roof. This is illegal to try and make someone sign a document not telling anyone of your wrongdoing in business or you will sue me for 250.00 that they say I owe them! Please help, I am getting threatening emails daily and as you can see in pics. I was being very generous with the damages they caused here replaced.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela S

    1 star

    03/07/2024

    This is a warning ?? do NOT repeat do NOT use Guy Roofing. The workmanship is awful, they cut corners, do not following building codes, and damage personal property, they cause more issue than actually fixing the roof. I hired guy roofing to replace my roof that had storm and hail damage. After they finished the job, they tried to charge me for removal of my gutter guards that didn’t need to be removed, and damaged them all, they needed notched out all the drip edge to fit around the gutter and nailed my gutter guards to the roof with none caped roofing nails and which caused water to penetrate and water to get to my sheathing and fascia, they kept telling that’s how they do it and I kept my foot down, every time they come out they damage something else. It has been a nightmare. They did go off the initial quote, like they said they would and tried to charge extra, say they did something but actually didn’t do it when asked for pictures. they don’t want to fix the issues they caused which is every single time they come out. I have more issues now that I didn’t have before guy roofing worked on my roof. I bought new gutters they came out to fix something and scratched up all my new gutters they finally replaced all my new gutter guards and didn’t install them properly and after a patch job they made the cooping metal around the chimney causing the water to run into the chimney instead of away and causing water to not go into the gutters which in the long run will ruin my exterior door and the house sill. It’s been a nightmare.

    Local BBB

    BBB of Upstate South Carolina

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