Business ProfileforJT's Kia of Rock Hill

I brought my vehicle in to ********* on 7/4/23 to see what was going on with it due to the fact it wouldn't start. They took on the job and was given the number to my warranty company. A few days later the advisor calls and let's me know what the issue was and asked if I wanted them to proceed with the repair. I agreed and they claimed they did the repairs. A few days later someone calls and said the peice replaced wasn't the issue and something else was going on and they wanted to find it and fix it. I heard nothing back from anyone and when I called I was always given the run around. They put me in a Hertz rental for a month and after that month they said they were waiting on a part and the car should be ready soon. Soon never came and was given one of their cars off the lot to drive until. I called and called and was always told someone would get back with me and never did. I worked for a known parts store and one of my employees knew one of the managers there and informed him of the issue. This manager called to get info but couldn't help as he wasn't over that ***** Here we are Mar. 2024 and I am still without my car and they want to get their car back and threatened to report it stolen. But yet I don't know what's going on with my car and haven't seen it. The new Service manager tried to make it seem like it's my fault some how, but they're the ones that has illegal doing going on in their business and yes I have witnesses to them saying that as well. I forgot to mention my car was spotted 45 min away from where it should have been back in Aug. I have all documentation to prove whats been going on. They aren't to be trusted and need to be investigated!