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Find a Location

Monster Reservations Group, LLC has 2 locations, listed below.

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    Customer ReviewsforMonster Reservations Group, LLC

    Travel Agency
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    3,089 Customer Reviews

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    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Daylin S

      5 stars

      04/23/2024

      She was very polite,respectful, helpful resourceful and generous thank you
    • Review from Avoria J

      5 stars

      04/23/2024

      I took a trip to ***** ****** all inclusive resort through Monster Vacations . Everything was absolutely beautiful. Food delicious.! The Monster team is very organized. Everything went seamlessly.

      Monster Reservations Group, LLC Response

      04/24/2024

      Thank you
    • Review from LaTanya W

      5 stars

      04/23/2024

      **************** was very helpful and attentive. I greatly appreciate him.

      Monster Reservations Group, LLC Response

      04/24/2024

      Thank you
    • Review from masoud p

      5 stars

      04/22/2024

      Representative was expert to help for professionally confirm the trip. She was the great best agent to help customers

      Monster Reservations Group, LLC Response

      04/24/2024

      Thank you
    • Review from Courtney R

      5 stars

      04/22/2024

      ***** was great. Very patient and thorough with details and answering all my questions! Great job
    • Review from Ivan H

      5 stars

      04/22/2024

      Thanks monster reservations for helping us make our vacation plans. Especially *********************, he was very helpful
    • Review from Lisa R

      5 stars

      04/22/2024

      Thank you ***** for setting up my travel to ******. I'm excited for my upcoming vacation.
    • Review from Angie C

      5 stars

      04/22/2024

      It was very pleasant experience. **************** was helpful and answered all the questions that I had. Thank you for all your help.
    • Review from Jeffrey S

      1 star

      04/21/2024

      My wife and I travelled to the DR. ** both went to the presentation (3 hours and not 120 minutes as we were told). ** did not purchase their timeshare program and were then thanked and told we fulfilled our commitment.After we got home, about one week later, we got a charge of $850 from this company (they told us it was the resort) and were then told because my Chinese wife did not speak English we had to pay the presentation fee. It is my believe that because we did not buy anything they charged us this fee. Oh and good luck getting a refund. Stay away from this company and their timeshare nonsense.
    • Review from Rossina L

      5 stars

      04/21/2024

      ***** got us a reservation with the All Inclusive Package at the *************, 5 stars in **********. He was upfront about all the fees and associated cost with the reservation and what would happen if we do not go to the presentation. Even thoe we had to re-schedule our dates, he was very patient the entire time. Thank you *****

      Monster Reservations Group, LLC Response

      04/23/2024

      Thank you

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