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Find a Location

Monster Reservations Group, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMonster Reservations Group, LLC

    Travel Agency
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.62/5stars

    Average of 3,089 Customer Reviews

    Customer Complaints

    558 complaints closed in last 3 years

    313 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/29/2016

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Monster Reservations Group helps provide our guests with discount vacation packages to a wide array of popular destinations throughout the United States, Mexico and the Caribbean. We have also recently begun to focus on travel abroad which increases our guests options and number of days they can travel with us. Our packages typically include a vacation ownership preview of some kind in exchange for the discount against traditional retail vacation options.

    Business Details

    This is a multi-location business.

    Find a Location

    Monster Reservations Group, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4503 Socastee Blvd Unit C, Myrtle Beach, SC 29588-6820
      BBB File Opened:
      3/23/2015
      Years in Business:
      13
      Business Started:
      3/17/2011
      Business Started Locally:
      3/17/2011
      Business Incorporated:
      3/17/2011
      Accredited Since:
      8/29/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Andrew Fenderbosch, Owner
      Contact Information

      Principal

      • Mr. Andrew Fenderbosch, Owner

      Customer Contact

      • Mr. Andrew Fenderbosch, Owner
      • Mr. Justin Morrison, Executive Assistant
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      558 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I purchased a vacation package thru Monster Reservations Group on 04/05/2024 I was suppose to go to ********* but they had no availability so they changed it to ********** ********* instead.I was ok with that until I tried to find out about taking my support dog going with me I was never told anything about that pets were not allowed until after I purchased it and my dog goes everywhere with because he is my support dog for my anxiety I did not appreciate how I was treated by them they were very rude and they also told me I cant cancel or reschedule it I think that is right I paid for it. It is my right to change if I want I paid for it and was told anything about pets at all.
      Read More

      Customer Reviews

      3,089 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daylin S

      5 stars

      04/23/2024

      She was very polite,respectful, helpful resourceful and generous thank you

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

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