Business ProfileforBig 'O' Dodge

Anyone thinking about doing business with Big O Dodge on the motor mile on Laurens Rd. DON'T they are rip offs, will half ass fix your Vehicle, over charge you, they have the rudest service people, have no customer service skills what so ever. The Service Manager A.M. is so very rude they take advantage of women, try to over talk you. They have the worsted mechanics on the entire planet. I paid them $3,100.00 to fix my truck and they made it worse than what it was they claimed they put new parts on but it seems like they are the same that was on there cause it's still running the same and now they. Oh! they are nice to you till they get your money then they are rude, nasty talking, very unprofessional, very disrespectful... DO NOT EVER TAKE YOUR VEHICLE TO BIG O' DODGE on Laurens Rd. They will over charge you and your vehicle still won't work I'm going to report them to the Better Business Bureau and file a complaint against them... If your vehicle needs fixing AVOID Big O' Dodge on Laurens Rd take your car, truck or anything your driving to anyone accept Big O' Dodge... Take it to someone that cares about fixing your Vehicle and making sure they do quality work and not a half ass job like Big O' Dodge will do and over charge you for it... Big O' Dodge never buy anything for them they will make you regret they day you ever walked on there car lot... A 1 star rating is to High for them. They are the worst Dealer ship in the Country they should be closed down... They should be closed down... Poor Service, Poor Customer Service, Don't know how to work on any Vehicle... These Insurance companies working with Big O' Dodge should be ashamed of themselves for sending customers to them Big O' Dodge is a Disgrace and that flag needs to come down...

You brought us a 190,000+ mile 2007 pickup truck that hasn't been here in almost five years. It was wrecked and dropped off not running. We put a starter on it and you supplied a transmission for the vehicle as well as some other parts. Then you call us and cuss our staff out on the phone because there is a noise in the engine(that we didn't work on) that "wasn't there before"... you are belligerent and unreasonable and extremely rude. You shouldn't be allowed to post dishonest reviews for a reputable business. You should be ashamed of yourself and your behavior, and I can assure you that the flag will continue flying proudly.

This is what Big O' Dodge had to say and I want them to prove what they stated: "You brought us a 190,000+ mile 2007 pickup truck that hasn't been here in almost five years. It was wrecked and dropped off not running. We put a starter on it and you supplied a transmission for the vehicle as well as some other parts. Then you call us and cuss our staff out on the phone because there is a noise in the engine(that we didn't work on) that "wasn't there before"... you are belligerent and unreasonable and extremely rude. You shouldn't be allowed to post dishonest reviews for a reputable business. You should be ashamed of yourself and your behavior, and I can assure you that the flag will continue flying proudly. My Response to their as I stated before Lies and I have receipts.the work order on the Big O' Dodge letterhead Bill reciept states work order date 06/19/2023 and the date I got my truck was 08/09/2023 so, why did I bring my truck back on 08/11/2023 about the same issues that you had stated you so called fixed . I took my truck to *** to get an alignment because my truck was pulling so bad to the left it would not stay straight in the road but Big O' Dodge stated they did an alignment on my truck they're nothing but LIARS 1. And you wonder why it has been 5 years it's because Big O' Dodge don't know how to fix anything and the only reason my truck was there than is because my insurance adjusters has a contract with you guys and my truck was not wrecked I hit a big water puddle in the road 5/14/2023 I was not in a car accident at anytime so, let's just clear that lie up. 2. My truck was running when it was sent to you but the mechanic that was assigned to fix my truck QUIT and I was never told nor was the claim adjuster of my insurance so, it sat at Big O' Dodge body shop for 2 Big whole Months and that is what killed my battery and I had to call the claim adjuster to let them know that my truck was just sitting there so, the Big O' Dodge could get off there lazy butts and attempt to fix my truck. 3. the parts you supplied where (Rear Brakes, Rear Brake Rotors, Rear shocks, Front sway bar links, Front sway bar bushings, Outer tie rod ends, you supposed to had done an Alignment NOT DONE, rear pinion seal, starter, rear diff cover leak... I purchased the Transmission myself with my own money from POWERTRAIN Co. Because Big O' was over pricing there parts and I also purchased with my money the rear leak spring and the leak Spring Hardwar kit from ******* **** a lot cheaper Big O' Dodge just charged me the labor to put those parts on. And as far as my battery goes it was a new battery with warranty but since C.W. stated he put me a new one in with no charge I accepted that but I'll see how long that battery will last if it was really a new one. .3. Now! as far as me cussing on the phone to anyone at Big O' Dodge is a BOLD face LIE you guys records your calls for quality assurance now play the recording for anyone on the date I called in so, I can hear where I cussed at anyone at Big O' Dodge however, I was a little loud because when I was trying to have a conversation with E. the service manager and C. W. I was outside in my yard and had my headphones on as I stated to them both I was not yelling. but they wanted me to bring the truck up there an was going to charge me to look at my truck and I stated to them why shouid I have to pay for something that should of been fixed in the beginning that I have already paid for yes! I was a mad an may have raised my voice than but cussing I did not even once. They were both was very unprofessional C.W. was trying to over charge me for the work and so, he stated he was going to go back in and do some re-figuring and he got to the original price we agreed upon and he said he just gave me the battery at no charge. As far as Big O' Dodge stating they are going to continue to fly that American flag proudly that is shameful and NOTHING to be proud about being DISHONEST, LIARS, UNPROFESSIONAL, RIP OFFS and I'm gonna continue to post my statement on Facebook everyday till I want to STOP. MIS-REPRESENTING as I stated the American flag LURING people onto the car lot under FALSE PRETENSE. You're stating I should be ashamed I'm not for exposing your THIEVES and LIARS, UNPROFESSIONAL RIP OFFS, MONEY HUNGRY, CAN'T FIX ANYTHING IF YOUR REALLY TRIED for who you really are. It is Big O' Dodge whom should be ashamed and tired of ripping the people off of their hard earned money and selling them lemon vehicles.. You are a bunch of SCAMMERS that needs to be closed down.. Get some real mechanics to fix people vehicles and stop selling lemons to people knowing they been wrecked or have bad *** ***..