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Business Profile

Consumer Finance Companies

Global Lending Services LLC

Reviews

Customer Review Ratings

1.04/5 stars

Average of 187 Customer Reviews

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Review Details

  • Review fromAdrian H

    Date: 07/31/2025

    1 star
    DO NOT NO MATTER HOW DESPERATE YOU ARE FOR A CAR DO NOT GET WITH THIS COMPANY!
    I’ve had an extremely frustrating experience with Global Lending Services. After my vehicle was totaled, I was told I’d receive a refund check. I’ve been given multiple false timelines, no tracking number, and misleading updates. Their customer service is inconsistent, unhelpful, and at times completely dishonest. I’ve had to call repeatedly just to get basic answers, and even then, I’ve been misled.

    This company needs to be investigated for its practices. Delaying refunds and avoiding accountability is unacceptable. I regret ever financing through them, and I would strongly caution others against doing business with Global Lending Services.
  • Review fromAaron S

    Date: 07/30/2025

    1 star
    Your system said I had no payment due a weeks ago and now it states I am past due. This is a shady attempt to tey to steal my car for non payment. Because now it is stating my balance owed is double what it was when I checked.
  • Review fromKaitlynn A

    Date: 07/26/2025

    1 star
    If I could leave 0 stars I would. Tried to buy a car in ** where I LIVE. okay, they approve. Get a call 5 days later, saying this lending group denied me bc I don’t work at my employer. Which is odd. So I call. They called someone with the same employer name as mine in **. the car is in **. I’m in **. Okay? Then they say they will call. I’m the office manager and they never did. Next day they deny me. All while this is happening me and my boyfriend call up there and talk to the unprofessional “supervisor “ which was a process in itself. Get him on the line and he requests us give him ALL the paper work he gave to the dealership. We say absolutely not. And tell him everything. And that’s his answer? They messed up BIG time. And it’s absolutely ridiculous and they were VERY unprofessional. I would RUN
  • Review fromMike M

    Date: 07/24/2025

    1 star
    Worst customer service ever, even the supervisor had an attitude. Ask to speak to someone else and she said there is no one else and executives do not take calls. Over charging for fees and making up fees to charge is unacceptable.
  • Review fromjames h

    Date: 07/14/2025

    1 star
    please someone needs to investigate this company. As a small business owner myself, i wouldnt be able to sleep at night doing the kind of business they do. Sent them a check to payoff my vehicle early and they LOST a 17,000 dollar check! Not to mention they didnt tell me they lost it i had to wait 2 months after my balance didnt change and they accused me of being behind on payments! Now im having to re start the whole payoff process. Not to mention now on my credit it looks like i have late payments. No one at global lending can answer my questions about where my check went nor will they fix the late payment stuff. Nothing about this company is easy please dont use them.
  • Review fromTheda J

    Date: 07/08/2025

    1 star
    Our salesperson and dealer jump through hopes for 2 weeks. Every day they needed something. Provided government documents to show residency and it wasn’t acceptable. Bank statement with different address but show deposit and credit with our name- not accepted. Had to call to confirm information over and over again . It took a process that is normally completed in 48 hours to 2 weeks and pending! I understand that that are financing people who need help but after we make 6 on time payment we are going to refi with someone else! Train your representatives better.
  • Review fromJulia V

    Date: 07/02/2025

    1 star
    They repo my car, Valid I fell behind and just couldn't keep up. However, they will not return my call to tell me where my car is at. In florid they are required by law to return the tag. The tag is not theirs to keep. I don't even care I feel a sense of relief honestly because you will never get ahead with this company. I just want my tag back
  • Review fromVictoria H

    Date: 05/22/2025

    1 star
    ZERO STARS!!!! THIS COMPANY IS NOT PROFESSIONAL! I WAS CALLING TO ASK A QUESTION AND GOT HUNG UP ON BY JOHNNY, JUST FOR ASKING A SIMPLE QUESTION. HE LITERALLY SAID BYE AND HUNG UP! I CALLED BACK AND AMY ANSWERED AND I ASKED TO SPEAK TO A MANAGER AND AMY START HUFFING AND PUFFING AND SAID THE MANAGER WALKED OUT AND THATS IT. THIS COMPANY IS THE WORST STRAIGHT ********! IVE ONLY HAD MY CAR FOR 2 WEEKS. THEY CAN TAKE THIS **** BACK.
  • Review fromEmanuek M

    Date: 05/21/2025

    1 star
    I will start by saying one star doesn’t justify the ineptitude of this lender , I would put a ZERO if it was available, I paid off my loan and they refused to remove an electric title Lien on my car 20 days have passed and they won’t do it giveing me the runaround, their title clerck won’t even take a phone call and answer emails , satay away from this people even if you have to pay a little more , go with a real bank or credit union for your next loan if you don’t wanna see yourself in this bad situation
  • Review fromTiger W

    Date: 05/12/2025

    1 star
    Huge rip off, one side loans, my friend bought a $ 16,000 car, the loan payment was $ 500 and month for 70+ payments, totaling over $ 36,000 for a $ 16,000 car. they get $ 20,000 in interest. we are now into the loan 2 years, and $ 12,000 and the payoff is still more than what they paid for the car. INSANE

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