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Business Profile

Heating and Air Conditioning

R & B Climate Control, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromS. W.

    Date: 07/14/2025

    1 star
    Questionable business practices, bad customer service They record you over the phone without telling you unless you insist or are threatened by the manager (in this case, I laughed at him). Run from this business.

    R & B Climate Control, LLC

    Date: 07/15/2025

    False statements meant to defame. Customer made an error thinking an estimate was an invoice, after showing where it clearly stated she became embarrassed and started being very rude and hostile to every person she spoke to. She is now on a do not service list. 

    S. W.

    Date: 07/21/2025

    Not a reputable business. The company service representatives were sloppy and dismissive and could have easily sent a correction to correct their ridiculous mess of communications. But rather than doing that, they ONLY sent some clarification (what I initially wanted) after much debate and escalation. I asked to cancel the service during the first call but was told I had to wait for the manager to call me. He did call and frankly, was so self-righteous and condescending that I actually laughed. He allowed me to cancel and threatened that he was recording me. He responded with more of his holier than thou baloney. He even said he would pray for me. Apparently he didnt like being laughed at. Terrible service. Could have been easy.

    S. W.

    Date: 07/21/2025

    Not a reputable business. The company service representatives were sloppy and dismissive and could have easily sent a correction to correct their ridiculous mess of communications. But rather than doing that, they ONLY sent some clarification (what I initially wanted) after much debate and escalation. I asked to cancel the service during the first call but was told I had to wait for the manager to call me. He did call and frankly, was so self-righteous and condescending that I actually laughed. He allowed me to cancel and threatened that he was recording me. He responded with more of his holier than thou baloney. He even said he would pray for me. Apparently he didnt like being laughed at. Terrible service. Could have been easy.
  • Review fromJohn G

    Date: 11/23/2022

    1 star
    Crew smoked cigarettes constantly on the job around highly flammable insulation Crew did not clean up left over insulation or cigarette butts from yard Resident is recovering from cancer as well with this going on Crew leader made very rude comments to resident asking a widow, "Where's your husband?"Extraordinarily unprofessional Job went over and miraculously began work at 5pm on a Friday finishing at 8pm after beginning Wednesday morning Removed material including toxic old insulation was left on yard for two days Crew leader made himself at home in the house Crew (some of whom were underage) removed beer from the garage fridge where their materials were stored without prior knowledge Crew left metal parts and debris in areas of yard where there was no reason or proximity to site working on Moreover, inadequate and expensive work which continues to have issues Extremely unreputable and for lack of a better word - their shoddy approach to work which including randomly coming back some days late at night as only matched by their creepy demeanor Name redacted out of fear for retaliatory physical action - please be warned by this group of so-called experts

    R & B Climate Control, LLC

    Date: 02/03/2023

    ************, I believe you must have the wrong company. Not only do we not have your name or email in our system, we do not work after dark. We also do not employee and underage people or install insulation. These are very serious accusations, especially claiming fear of bodily harm. I believe our countless 5 star reviews will show you that.

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