Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Exercise Machines

NordicTrack

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Machines.

About

About This Business

Products and Services

The company offers connected fitness equipment and software used for in-home health and wellness training, lead by professionals.

Photos and Videos

Business Details

BBB File Opened:
6/4/2019
Business Started:
1/1/1977
Business Incorporated:
11/14/1994
Type of Entity:
Corporation
Business Management:
Mr. Owner Manager
Number of Employees:
1

Additional Contact Information

Principal Contacts
Mr. Owner Manager
Customer Contacts
Mr. Owner Manager
Additional Websites
Website 1
Social Media
Facebook
Twitter

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
We give a 30-day trial period on all products. If you receive a defective machine we will be happy to send a replacement machine or give a full refund. Returns for defective and non-defective products must be arranged within 30 days of receiving the product. If you are not satisfied for any reason please call 1-866-896-9777 to set up a return. Upon receiving a Return Authorization number, put your machine back in the box and take it to your curb to be picked up. We will send a freight carrier to pick up your machine and upon receipt at our warehouse we will refund the purchase price (price of machine and tax) less to and from shipping charges. If you receive a defective machine you will receive a replacement machine or a full refund. If you were not charged for shipping on your initial delivery you will only be charged for the return shipping fee. A 10% restocking fee is also charged on all returned or canceled merchandise (unless the merchandise is defective). If your product(s) has shipped (even if you have not received your machine) return shipping and restocking fees will apply
All products must be returned in good condition, and with all paperwork, parts and accessories or an additional 10% charge may be added. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.