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Business Profile

Travel Club

Sundance Vacations, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sundance Vacations, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sundance Vacations, Inc. has 18 locations, listed below.

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    Customer Review Ratings

    1.23/5 stars

    Average of 44 Customer Reviews

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    Review Details

    • Review fromAaron P.

      Date: 10/14/2022

      1 star
      I got scammed into this plan years ago just started a new relationship saw it as an opportunity to travel for cheaper. Fast forward 5 years and t thousands of dollars later I have yet to use it due to pandemic and or their bogus ways of scheduling. I tried to opt out but I keep being told I can't because I signed a contract. I know there were recent complaints and some granted with people who "owed" way more than I do now. This company takes your money and is not here to help
    • Review fromAbdul A

      Date: 10/14/2022

      2 stars
      I accidentally gave them my contact information on a visit to the Zoo. They called me three months later multiple times, leaving me voice messages that I had won a week long vacation. Eventually, I called them back to schedule a visit to their office.
      On the day, we were peppered with offers to buy their package, with the price per month dropping with every offering. The numbers didn't make sense to me and it was not feasible. They pushed politely but we were not in a position to take their offer. We did a back of the envelope calculation and for their package, it doesn't make much financial sense. You have to pay for every trip, you have to pay for travel and you have to pay a yearly fee and a monthly fee.
      They gave us our vouchers for our "free" week of vacation and two tickets for an event. When I signed up to get the tickets, I had to pay $50 as a "processing fee".
      They do most of their stuff through Odenza, which is supposedly a different vacation company. Buyer Beware!
    • Review fromDaQuan M.

      Date: 08/11/2022

      1 star
      I went to the Pittsburgh zoo where I put my name in a drawing to win $1000. I got a phone call from the Zoo saying I won a free vacation. I then was told I had to go down to the Monroeville mall to claim my prizes. I get there and they tell me I have to go through a presentation to get my prizes. the presentation was ran by Sundance which is a vacation company. at the end of the presentation the speaker sent in the sales reps to come talk to me about buying into one of they vacation packages. I was skeptical the whole time and just wanted my prize and to leave. I purchased a package for $116.33 a month and did not know that this was a loan and totally regretted everything. I got home and fully read the contract and none of what I read was said to me at the appointment. I am cancelling my bank accounts and card info. I would like to cancel my account with Sundance. I do not and did not feel comfortable moving forward with this. I paid a $200 deposit that I do not need back. I just want this account cancelled
    • Review fromNicole S

      Date: 08/09/2022

      1 star
      It's to be good to be true. We filled out a sweepstake at New Jersey Fair on the 1st week of August 2022. They called and stated that I won a free trip however, to redeem the price I had to attend a hour seminar. Now, before attending the seminar, I called the 1800 and asked the representation to please not waste my time due to me being pregnant and it was 1 hour drive to get there. The rep gave the whole spill about being in business for 30 years and it wasn't a scam. So now, my family and I traveled to the seminar with the kids and again I'm pregnant.
      Fast forward after the seminar they call you in a room where you're supposed to receive your free vacation. Now once they have you. They stop talking about you free vacations and talk to you about the package.
      Now, I will be honest, my husband was interested in the package. So, it took us about 2 hours because they want to set you up with a package and now, they need you to pay for the start of the pack and they you have to fill out credit report. Now, the package is about $8000-$12000. They told me that my sister would be able to travel under our account. They also allowed my spouse to sign off on things. They also told my husband, and I would get 1 year interest free on the package. Now, it was late about 10:30pm. My kids were hungry and tried so I told him to finish up everything. I will deal with the kids. After leaving, I looked over the paperwork and realized that everything they stated wasn't in the paperwork. So, I tried to go back to the location and the doors was locked literally 5 minutes.
      Now let's fast forward. I'm trying to cancel the service within 24 hours. I talked to someone name Melissa in the corporate office. She stated that they wouldn't charge my card and I called my bank and guess what they charged my card for the initial amount. So, now that another lie.

      I'm mad @ because I've should have known better. Now, I have to dispute the credit card charges and cancel my service.

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