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Business Profile

Property Management

Osprey Management.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Osprey ******************* @ ****************************************** for any rental property. ***************** takes advantage of tenants. When returning my deposit for a rental lease for a year they charged me for wear/tear and things that we never addressed when living there. Backyard patio weeds from rocks $210 and torn screen door which was there when I moved in they never fixed due to maintenance not having a hair dryer to add the screen, Loose outlets in Living room and door k**** being loose... which again was there when I moved in $179.82, hinges from wear and tear $149 in one bedroom and a replace of a broken blind, Window sill needs repainted $65.00 Bathroom towel ring is loose $50.00 and toilet handle cracked $49. total of $702.82 Fireplace never used charged for cleaning. as per lease.. charged $468 to vacuum and clean windows. These fees are insane.

  • Initial Complaint

    Date:12/14/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ACCESS TO PAY ONLINE DECEMBER 2022 MONTHLY PMT HAS BEEN DENIED TO ME. SINCE OCTOBER 2022,MULTIPLE REQUESTS via Phone calls EMAILS,TEXTS have been ignored .The December 5TH Response WAS inept INCLUDING no response to reset passwords when they know security answers required to be RESET . Seems company seeks, lusts late payments. Which is illegal by FTC. GETTING JOLLIES OUT OF THIS PRACTICE IS ILLEGAL, AND REQUIRES A INVESTIGATION WHY IM BEING DENIED ACCESS TO PAY MY BILL ONLINE. PHYSICAL PRESENCE OF EMPLOYER/EMPLOYEE NOT AS ADVERTISED(ALSO FTC. VIOLATION) WHEN ITS POSTED ON DOOR BUT STORE EMPTY. THIS MIXTURE IS A PATTERN OF DENYING ACCESS ON ANY DAY TO PAY BILL ESPECIALLY AROUND DEADLINE DATE TO EVEN ONLY AGAINST ANY CUSTOMER IS....ILLEGAL....

Osprey Management. is NOT a BBB Accredited Business.

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BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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