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Find a Location

Garvin Construction, LLC has 1 locations, listed below.

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    Business ProfileforGarvin Construction, LLC

    Metal Roofing Contractors

    Current Alerts For This Business

    Alert:
    BBB opened investigation due to number of complaints. BBB contacted the business to inquire about the unanswered complaints. Business then answered complaints and went back to consumers to fix the issues.

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential & Commercial Roofing Contractors, New Construction & Re-Roofing, Metal Roofing, Asphalt Shingles, Cedar Shakes, Flat Roofing, Tiles

    Business Details

    Location of This Business
    919 Jefferson Ave, Scranton, PA 18510-1006
    BBB File Opened:
    2/4/2013
    Years in Business:
    11
    Business Started:
    1/31/2013
    Business Incorporated:
    5/8/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA 111105 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 8/27/2024.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Isaac Garvin, Owner
    Contact Information

    Principal

    • Mr. Isaac Garvin, Owner

    Customer Contact

    • Mr. Isaac Garvin, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The summer of 2021 Garvin construction installed a metal roof on my home. After completion there were several shortcomings in the workmanship that needed repairs and cleanup. It was suggested to me to pay the remainder of the bill but withhold $1000 until the work was completed to my satisfaction and am glad I did because they were very slow in doing so and I had to have them back several times to do so. After some time I was satisfied and paid the remainder of the bill in full. Labor day weekend my home developed a leak. The contract is a 10 year warranty on workmanship so I have been trying to get ahold of them unsuccessfully leaving messages with the receptionist and on voicemail with the CFO who apparently is to busy to call back.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David B

    1 star

    04/30/2024

    **************** and quality of work are both equally terrible. **************** regularly advises I will receive a call back, but I never do. After several attempts over several weeks they FINALLY contacted me today. If they do not resolve as stated the full BBB report will be submitted. They also falsely advertise BBB accreditation and a 5 star rating.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

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