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          Find a Location

          Focus Forward has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Focus Forward

              950 W Valley Rd Ste 2700 Radnor, PA 19087-1845

            • Focus Forward

              515 Pennsylvania Ave Ste 110 Suite 110 Fort Washington, PA 19034-3317

            Business ProfileFocus Forward

            Market Research
            Multi Location Business

            Contact Information

            950 W Valley Rd Ste 2700

            Radnor, PA 19087-1845

            Get Directions
            Visit Website
            Email this Business
            (215) 367-4000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Focus Forward has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Focus Forward

                950 W Valley Rd Ste 2700 Radnor, PA 19087-1845

              • Focus Forward

                515 Pennsylvania Ave Ste 110 Suite 110 Fort Washington, PA 19034-3317

              Location of This Business
              950 W Valley Rd Ste 2700, Radnor, PA 19087-1845
              Email this Business
              BBB File Opened:
              8/1/2007
              Years in Business:
              19
              Business Started:
              1/10/2005
              Business Incorporated:
              1/10/2005
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Kim Harrison, President
              Contact Information

              Principal

              • Ms. Kim Harrison, President

              Customer Contact

              • Ms. Kim Harrison, President
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/26/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I participated in a 3-day diary study online for May 2nd to May 4th the study was over with May 16th to May 20th but I was told I could get paid and complete my study ahead of time from the client so I completed it May 4th the rest of the study after May 4th was just for follow-ups and bonuses that I didn't want to participate in because I explained to them that my dad birthday was May 9th and I had wanted to receive my incentive around May 9th to celebrate my dad's **** birthday going forward after mentioning to focus forward that their client excused me from the rest of the study and said I could be paid early focus forward and still yet to have paid me the $100 incentive I have tried emailing and calling but I don't get any response it has been four or five weeks from May 2nd to me 26th and I have yet to be paid I was also told that I could receive the incentive by the end of May but I've been trying to reach them for an update and I just keep getting it automatic response with the same message.
              Read 10 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Elizabeth P.

              11/02/2022

              I received an email invite to participate in a online bulletin for 125 and if picked for the 30 minute discussion afterwards, there would be another 50 dollar incentive. Well I successfully completed the online bulletin. Was ti start on October 18 through 20th. You had 3 days to do all of the board activities. Well I didn't even get my login information until the 19th so that gave me only 2 days to have it all finished. I have messaged them 3 times (spaced out) about the status of my 125 dollar incentive, and all 3 times, no reply but they can continue to send survey and product test invites to my email. I would just like to know the status of my incentive. I keep getting emails but can't get a reply.
              Read 1 More Customer Review

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