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Find a Location

AllianceOne Receivables Management, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAllianceOne Receivables Management, Inc.

    Collections Agencies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    This company has a consumer hotline, (800) 858-4472, that is available from 8 am to 5:30 pm CST.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    52 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2020

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Alliance One is a collection agency.

    Business Details

    This is a multi-location business.

    Find a Location

    AllianceOne Receivables Management, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3043 Walton Rd Ste 201, Plymouth Meeting, PA 19462-2389
      BBB File Opened:
      12/5/2001
      Years in Business:
      25
      Business Started:
      3/5/1999
      Business Incorporated:
      3/5/1999
      Accredited Since:
      2/12/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 52531 for this business, issued by Department of Banking and Securities-PA

      These agencies may include:

      Department of Banking and Securities-PA

      Market Square Plaza, 17 North 2nd St Suite 1300

      Harrisburg PA 17101

      (717) 787-1854

      Fax: (717) 7878773

      http://www.banking.state.pa.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • AllianceOne
      Business Management
      • Mr. Timothy Casey, President/CEO
      • Mr. Harry Neerenberg, Vice President/CFO
      Contact Information

      Principal

      • Mr. Timothy Casey, President/CEO

      Customer Contact

      • Mr. Timothy Casey, President/CEO
      Additional Contact Information

      Fax Numbers

      • (215) 396-7255
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      52 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/06/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      5/2/2023 I paid $572.00 to Alliance they where suppose to lift the suspension on my license but San Diego east division El Cajon tells me they haven’t cleared it yet and to reach out to Alliance one Alliance one has failed to notify the courts that I have paid off all my tickets it’s been almost a week I need my license back for work I call them and they tell me that that have received my payment 
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shalena B

      1 star

      12/24/2023

      The worst company that is fraudulently hurting people in the justice system and the courts that are using them to collect are signing off judgements without notifying the victim (accused of debt) that anything has been filed for response until it has already been approved for garnishment. I paid the courts in 2012-13 to reinstate my license with a beneficiary payment yet AllianceOne never sent payment and courts can’t find their records. I called to resolve this issue so many times and was ignored by and given incorrect information from both the court and alliance one. The court actually sent me a letter saying I was not allowed to contact them anymore as alliance one needs to handle it. The attorney no one had ever heard of that is on my paperwork with court and never talked to him. Rude and threatening people. They took all my savings and all of my paycheck from my account! I had $0 money and became homeless with my son.

      AllianceOne Receivables Management, Inc. Response

      01/04/2024

      We strive to provide a positive customer experience, and we thank you for bringing your concerns to our attention. We apologize for your experience and have investigated this matter. The results of our investigation have been mailed to the address on file. Please contact our consumer hotline at ************** or email us at ***************************** if you have any further questions.

      Local BBB

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