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Business Profile

Property Management

Odin Properties

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Odin Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

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Odin Properties has 10 locations, listed below.

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    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 18 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/06/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Today the maintenance people was suppose to come check out my bathroom floor, instead they send some woman and my son said some people from the leasing office to look at my bedroom bathroom floor. They didn’t do anything but spray the floor with something and said that it has to dry out. How? The flood water soaked up the flooring. The floor needs to be pulled up and whatever is under the flooring needs to be pulled up also and replaced. It is going to mold and mildew under the flooring and most likely already is. Water is still leaking out the floor when I walk on it and still smells awful. As I said before, if the flooring in the bathroom doesn’t get repaired properly, I’m calling my attorney, this is ridiculous for me to have to keep saying what happened and that it needs to be repaired the way it’s suppose to, not coming and spraying something on the floor. The problem is under the flooring. Me and my son are not going to be sick because of laziness and if we become ill, then we will be filing a lawsuit. I can’t believe how this is still ongoing along with other repairs that haven’t been made, like my dishwasher that leaks water and won’t drain water after the washing cycle. The sockets in my bathroom and behind my bed that don’t work, haven’t been repaired. The wall in the kitchen that has a long crack in it from water leaking out of it, hasn’t been repaired. I’m so tired of repeating myself and on top of it all, I moved in not long ago, I was not expecting this. My son said the carpet cleaners stated that this apartment has been flooded before. There is no care for the residents living environment. Again, if I get sick because they want to be lazy, I will be speaking with my attorney.

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