Reviews

This profile includes reviews for Direct to Consumer's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Direct to Consumer

  null Philadelphia, PA 19176

  
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  Direct to Consumer

  1180 Church Rd Lansdale, PA 19446-3976

  
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  Direct to Consumer

  P.O.Box 645601 Cincinnati, OH 45264

Review Details

• Review fromKak H

  Date: 01/07/2023

  1 star
  1/7/23-DO NOT ORDER FROM THIS COMPANY!!! If anyone has had a good experience you are playing roulette! This is 100% TRUTH of what happened and warning everyone! Order through your bank! Any of these check companies can use your checking account number. Think....We used checks when there was no online paying, etc. Well now all is online. I use maybe 3 checks a year. Numbers can be put in online. So, I changed my address July, ordered 1 box of checks. All fine. I moved again (bad relationship) Nov 2022 and placed order for address change again, 1 box. I check my tracking number mid and end of Dec and read shipped 12/13/22. I checked again since didn't receive early Jan and still no tracking, still no order received. So, I decided to see what my July order tracking read. Well tracking read DELIVERED 12/22/22 to Sheboygan, WI when I'm in Illinois!!! I called 3 times. Talked to SAME 2 women who said they didn't talk to me when I had to call back after seeing where my order was delivered. All they wanted to do is print more checks!! I said NO! My 1 box is with someone and my account is still open. The mngr transferred me to the EZ protection, A JOKE! I was told by the initial woman who answered phone-so not another company! I was told to close my account, then call back with new account number to have checks printed at no charge. ARE YOU ******* kidding me!! How is this protection! DO NOT DO NOT DO NOT USE THIS COMPANY! I had my checks printed by my bank for less money! What a hassle to close/open accounts, then update all my accounts online!! Not worth the chance of using them!!

• Review fromKari H

  Date: 01/03/2023

  1 star
  DON'T! JUST DON'T! I recently ordered checks from here, because you know, they were cheap. So why not. DON'T. They supposedly shipped the checks out, but then stated that my credit card company denied the charge. First off, why would you ship them if they weren't paid for? Anyway, I called my credit card company, and they said they've never gotten anything from this company, so therefore, it was impossible to deny the payment. I then called the check place back, and the girl said that it's possible the charge was transposed prior to being mailed out. I asked what that meant, and she said she didn't know. So I asked for my credit card to be taken off the account, because I do NOT want this company to have my information (even though it's too late). She asked if they could take the charge straight out of the checking account, and stupidly, I said yes. So I will be checking my statements DAILY to see how much they are going to try to screw me out of money.

• Review fromErrin W

  Date: 01/01/2023

  1 star
  Paid for 2 day shipping via USPS to my USPS Post office box. They waited almost 3 weeks when the order should have been here in 8-11 days. Ordered 12/9 and arrived 12/31. This was a new account so needed the checks ASAP. They said they could not USPS 2 day to my USPS post office box…..RIGHT……no contact after about 20 emails. Called and got the lie about not being about to mail USPS to a USPS post office box.