ComplaintsforMountain Abstract, Inc.
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
May 2, 2021 - Present. I engaged with Mountain Abstract, Inc. to perform a Quiet Title Action on a property that I purchased as a tax sale in Greentown, PA. This process was under the suggestion of Mountain Abstract, Inc. The process was to take 3-4 months in total. I later learned that the work was delegated out to a 3rd party law firm by Mountain Abstract. I have reached out numerous times to John J****** and also his Assistant at Mountain Abstract to try and get a status on the process being that we are now 10 months post the engagement date and have well exceeded the original 4 month expectation/estimate. Mr. J******* responds back to my inquiries that he will reach out to the 3rd party law firm and get back to me with a status, however he never follows through. I have tried to be patient, give the benefit of the doubt due to COVID impact on business and also realize my project probably doesn't rise to a high priority level. However, I am at a point where I am willing to part ways with no hard feelings and end the engagement for this matter. All that I am seeking is some information and a definitive answer on the remaining timeline and whether any work has been done related to the process. I have explained this to Mr. J********, however, I never seem to get a follow up. I am reaching out to you BBB to see if you may be able to liaise this matter between myself and Mountain Abstract, Inc. Kind regards,*******************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.