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Find a Location

Interstate Mitsubishi has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInterstate Mitsubishi

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/2/2010

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This is an auto dealership.

    Business Details

    Location of This Business
    6969 Edinboro Rd, Erie, PA 16509-4444
    BBB File Opened:
    7/25/2005
    Years in Business:
    21
    Business Started:
    9/1/2002
    Accredited Since:
    11/2/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VD027420 for this business, issued by Pennsylvania Department of State. The expiration date of this license is 5/31/2025.

    These agencies may include:

    Pennsylvania Department of State

    206 North Office Building

    Harrisburg PA 17120

    (717) 787-8503

    https://www.pals.pa.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Interstate Auto Sales
    Related Businesses
    Business Management
    • Mr. Joseph Bizzarro, Owner
    • Ms. Shelley Fath, Office Manager
    Contact Information

    Principal

    • Mr. Joseph Bizzarro, Owner

    Customer Contact

    • Mr. Joseph Bizzarro, Owner
    • Ms. Shelley Fath, Office Manager
    Additional Contact Information

    Fax Numbers

    • (814) 864-1480
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Car has been at interstate Mitsubishi since Friday for a recall issue to be fixed. Interstate said Saturday they sent all information to corporate.. Cesar, case manager at corporate closed my case Tuesday without giving dealership or myself an answer or approval or denied for recall repair. I reopened the case as it has not been handled, i am getting the run around from both corporate and dealership about whether my car will be fixed due to their lack of fixing the recall the 1st time 22months ago... Crossmember recall due to corrosion causing control arm to detach, exactly what happened driving down the road last Wednesday causing front tire to jam sideways into wheel well, breaking my axel, had we been going any faster it would had been a horrible accident. Went from 25mph to 0in a split second, luckily my child was not hurt. Car was towed by my AAA to interstate, who on Saturday sent all information to corporate, corporate manager closed case without giving anyone an answer, dealership does not care enough to find out what is going on as i sit a week without my car and a single mother with children with many health issues. I just need answers that noone is giving me.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paula J.

    1 star

    10/16/2021

    I had my car into the Interstate Mitsubishi shop in Erie, PA. First service engine light, they said was bad gas. After the second visit they told me I had a bad catalytic converter and it would be 7-10 days until they could get one. After a month of waiting, I called them and asked if they had my part yet. Surprise, yes they did, but never called. I set up an appointment for the following week and when I took my car in, for the third time, I told them that my car was now burning oil. They looked at the car and the mechanics report says that the engine assembly needs replaced. I am now just slightly over the warranty mileage, after waiting many more than 7-10 days to get the part replaced that I needed. I wonder if my engine could have been saved within the warranty mileage, if I didn't have to wait a month for the replacement part. Can I say good will?! Very Unsatisfied Customer


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    Better Business Bureau of Western Pennsylvania

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