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          Highline Imports, LLC has 1 locations, listed below.

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            Business ProfileHighline Imports, LLC

            Used Car Dealers

            Contact Information

            805 W Canal St

            Easton, PA 18042-6392

            Get Directions
            Visit Website
            (610) 250-5600

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Used Car Dealer, Sports Cars & Luxury Auto Sales, Parts & Service, Financing

            Business Details

            Location of This Business
            805 W Canal St, Easton, PA 18042-6392
            BBB File Opened:
            12/29/2011
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Started Locally:
            10/1/2011
            Business Incorporated:
            3/1/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of VD030312 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

            These agencies may include:

            Bureau of Professional & Occupational Affairs (BPOA)-PA

            PO Box 2649

            Harrisburg PA 17105

            (717) 783-1404

            Fax: (717) 7055540

            http://www.dos.state.pa.us/account

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Peter Kern, Owner/CEO
            • Mr. Kelly Morishita, Manager
            Contact Information

            Principal

            • Mr. Peter Kern, Owner/CEO

            Customer Contact

            • Mr. Peter Kern, Owner/CEO
            • Mr. Kelly Morishita, Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/09/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Bought an 06 **** ** for 6500 back in October, alongside the 3 month warranty they offer in house. Car starts having torque converter issues, I take it back right before the warranty expires and they claim nothing is wrong. Two weeks later I get a detailed report with VCDS logs showing the torque converter is faulty. Long story short, they sold me a car with a bad transmission component and refused to fix it under warranty because "they couldn't get it to replicate the problem". I did drive the car with the tech, however it seemed to be warmed up prior to starting so the issue wasn't prominent as it was only happening on cold mornings. Not only did I pay for a $500 scam warranty, but they also never gave me my title! Instead they gave me a piece of paper to show police that said COVID was producing a delay in title transfer. The cop didn't care and now my car is sitting.
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul M

            03/05/2024

            I purchased a 2015 Mercedes E400 from Highline Imports in November, 2023. After I arrived home that day, I noticed a burnt oil smell. I assumed it was because some oil spilled when their employee changed the oil. However, two months later the smell was still there so I took it to a local German car repair specialist. They told me that the timing cover and camshaft cover were leaking oil onto the exhaust causing the smell and possible fire risk. Their repair estimate was over $4000. I took the car to another German car repair specialist for a second opinion. They had the same diagnosis and estimate. Because the burnt oil smell is very obvious after driving the car and because both German car repair specialists told me the oil leak was obvious when looking at the engine, I must believe that this dealer knew about the problem before they sold me the car.

            Highline Imports, LLC Response

            03/07/2024

            The car was thoroughly checked and serviced prior to delivery, and there were no oil leaks. We recommended the Buyer purchase warranty coverage, however he chose to save money and specifically declined any coverage, and purchased the car AS-IS. He never called or communicated any issue with the car, but simply had work done on the car and demanded reimbursement. We are a full service shop, and he could have brought the car in to be check and /or serviced at our expense or at a significant discount. Demanding reimbursement after the fact is absurd.
            Read 2 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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