Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tobacco Store

Famous Smoke Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tobacco Store.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrew F

    Date: 12/18/2023

    5 stars
    love this company, the best prices for premium cigars anywhere.. and quick delivery.
  • Review fromMarc F

    Date: 06/25/2023

    1 star
    This place is a total scam. They literally try as hard as they can to not ship you anything. Good luck getting anything from them within a month. They also tell you that you need to call in to do age verification days after you place an order. Most people have no idea they make you do that so they just put your order on hold without telling you. This is the last place you want to buy cigars. Trust me
  • Review fromfrank k

    Date: 06/12/2023

    1 star
    They tell you to enter your email for free shipping I did, the send me a code I try to used it,
    wasn't valid because I had to spend $75 or more, they never mentioned any amount before when they ask me to join for free shipping or when the send me the code. That's a CONE JOB
  • Review fromMark G

    Date: 11/23/2022

    1 star
    Now I understand why they have low prices.Old and stale cigars and terrible Customer Service.For returns they expect me to box and ship back at my expense.I would rather pay a little more and purchase from Thompson.Never again will I deal with Famous as this was my experience and opinion.
    Mark G.
    FLA

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.