Customer ReviewsforKost Tire & Auto Service, Inc.

They hid damage they caused while installing my catalytic converter on driver side. I know my car and 1st of all they installed totally different converter than the passenger side and most damage they caused wasn't even on the driver side that they replaced so how the hell do i have damage on exhaust that shouldnt have been touched!? had 2 go back SEVERAL times due to leaking converter and service engine light repeatedly coming back on, find out they caused more damage to my exhaust which i had to pay extra $300 to have their screw up fixed, at another facility. They tried 2 cover up damage with some kind of putty crap and totally messed up my car!!

Mike in Eynon took good care of me today. I would highly recommend this shop

Stroudsburg Pa Location Sold me $300 of stuff I didn't need. Went in with a check engine light on and the car running rough. Spent $300 left with same issue. Bunch of crooks. Telling everyone I know never to go to a Kost location ever again. Will be contacting corporate tomorrow for a complete refund and explanation as to why the sales guy and tech are so incompetent but still allowed to work there.

Scammers. My car was running great, and getting ready for work, I took it to a car wash. Shortly after that wash, it was acting bad. Stuttering. Almost stalling. I couldn't imagine it was from the car wash, but I had to get to work. So I stopped in to see if they can help immediately. They did, but - charged me $671. For what? VPS GDI First Defense kit, whatever the hell that is, and ignition coils. There is no way. My car was running fine before the wash. After I had to pay this ridiculous amount, I realized I should have just waited. When it dried out it would have been fine. I can't believe - $671 bill for something I did not need. I'll never go back here again (Shavertown office)

Car over heated. Took it to Stroudsburg shop for estimate. They were busy, so left the car there for them to look it over and call with the problem and estimate. They never called. Went back the next day and found that they had already worked on it and charged me almost $700. The invoice says that state law requires a signature for an estimate over $100 or a signature to waive this right. I was not given an estimate, and I never saw this invoice before the repair; and I never signed the invoice. THEY DIDN’T TALK TO ME UNTIL THE REPAIR WAS ALMOST DONE! The same problem with the car occurred a few days later. I called and was passed on to someone else who passed me on to someone else. They did not return calls when promised, so I had to keep calling. Finally they said the most recent problem must have been caused by something else (when the exact same thing happened!) They kept using the excuse that they would have to talk with someone else, or that person was on vacation, or……the usual stalling and blaming, hoping that we would give up and go away. I took the car to another repair shop that easily diagnosed the real problem and fixed it for $100. Either they are incompetent or looking to get as much money out of you as they can get away with, or both.

Terrible service, sent my daughter there for rear brakes and charged over 1100.00 for a rear brake job. Screwed her royalty on the labor charges. I could have done the whole job for under 400.00 if my dad was not in the hospital. Pure scum

I had my front susoebsiin rebuilt for $1500 and returned 3 months later as the tires were extremely worn on the inside....I asked about a free alignment with the purchase of new tires as I felt it should have been aligned with the $1500 rebuild...Store declined stating I could have knocked out the alignment while driving...poor customer service Pierce St Kingston

Mt Pocono has a bully at the desk. Refused my business because I objected to employees parking in the disabled space. Require an disabled 82 year old to walk across a snow covered parking lot. Employee claimed he was disabled before he carried a heavy tire out to the garage.

My complaint with Kost Tires has been resolved and I would like to thank them for reaching out to find this issue. Unable to amend complaint filed.