Business ProfileforArmstrong Cable Services

We have had and continue to have constant interruption when attempting to watch a show. Dan M******** was out to our home with a technician a little over a year ago and claimed that our Wi-Fi enhancers were not properly installed. They were kind enough to activate them however weeks later the problem still continued. We contacted customer service and we are told every time to unplug the television and let it re-boot for a minute. We shouldn't have to unplug the television every night to watch a show and at times lose 3-5 minutes of the program in doing so. When you utilize the cable guide the stations have a mind of their own and go from 1-700 very fast then the set locks up and states signing in. This happens several times a night. I have been told that my Wi-Fi speed is more than enough, my router is fine and the signal coming into the house is fine. We had no problems when we had a cable line coming in and our other television still has a cable line with no issues. There is obviously a problem with this Ti-Vo programming. I posted several posts on Social Media to find out I am not the only person with this issue, there were plenty of others. Armstrong also refuses to refund a customer for lousy service even when service has been down for days. I contacted the PUCO of Ohio who urged me to file a complaint with the FCC and have done so however no one from Armstrong has bothered to reach out to us. I will be attending our local City Council and Township Trustees meeting to discus the possibility of removing them from the Township or giving us other alternatives however they are aware they are the only game in town and could care less about rectifying the issues they have.