Business ProfileforPassanante's Home Food Service

We ran into Passante food service at an open air market. They stated tgat they had pasture raised organic foods that we could get delivered. So we had the salesman come out and were talked into getting their freezer (Even though we had a brand new chest freezer) that would lower the cost of our food and they would guarantee the food if we ever lost any in a power outage. We received the freezer and food delivery and the pricing seemed ok based on how idustrial the freezer was. (Well worth the money) At the 6month time for reorder we planned to only get food. The salesman showed us a catalog and stated think of these items as free. He told us that if we got some items it would lower the cost of our food. We NEVER talked about the price of the items he only stated that our payments on our freezer would be extended by one year. So we figured that was ok. Well after we got our food delivery and the three EXTRA items we received our new statements. I was floored by the prices. Not only did we still have a contract for the freezer, we had two new contacts. One for over 10,000 and one for the food. I called and stated that it seemed we were paying twice for the freezer. They explained that the finance company front loads the finance charges and that it was correct. I still stated that there was no way a deep fryer, knife set, and Storage containers cost over 10,000 dollars. The Customer Service rep told me she would check the paperwork and call me back. I got the call back and she was correct. She stated that the cost of the extras gets us a discount on all future orders for the next 8 years. I told her we would have never purchased the extras if we knew how much they would have cost. She told me to look at the signed paperwork. Well we signed the contract and didn't notice that the knives where 3299, the deep fryer was 2999 with the storage containers. That is insane! I stated that my husband was livid and wants to and it all back. She said the discount on the good equals the cost of the extras. We are waiting for another call back from the salesman.