Business ProfileforAllied Mortgage Group, Inc.

I am reaching out about a late payment & communication issue. I paid April's payment online on 4/24 after receiving notice the paper check sent at the start of the April had contained an error. I made an online payment and a receipt issued On 5/2 an online payment was made for both the April and May payments. As I was sent notice by mail that the payment had not processed and again made payment online this time for both April and May payments and a receipt was issued. I was notified by mail the payment hadn't processed and made another payment online on 5/22. A receipt was issued and payment posted. On 6/2, June's payment was made online and posted. I called the call center on 04/29, 05/2, 05/11, 5/22, 06/02 and 6/9/2023 to avoid any issues with the payments . When I asked about the late payment issue reported I was informed that a dispute would be filed and would likely be successful. I request removal of the late reporting due to the numerous attempts to resolve the issue, made payments, informed that the payment was again made and the conflicting information received from both customer service reps and the payment conformation receipts received . I asked many times if there was someone else I could make the case to as I believe this was a unique situation and was told no there was no one. On the last occasion when I called and spoke to ****** she informed me she was a senior customer service rep and there was no one else I could speak to .She stated she would put in a dispute claim and some one would call back into two business days . I have asked each time for a call back and have not received one. ****** stated she called twice on 6/2 but there is no record of this in the phone log. This miscommunication has caused 150 point drop to my credit score. I will provide supporting documents. I have been with Allied for years often paying extra to the loan. Any assistance in this matter would be greatly appreciated .