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Business Profile

Home Improvement

On Call Contracting Services, LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brandan M

    Date: 06/19/2024

    They put a roof on my house which immediately leaked and had several areas of poor workmanship. It was brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract. This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make On Call your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry ****, you had your chance. This is not the end. This is the beginning.

    On Call Contracting Services, LLC

    Date: 06/20/2024

    The mold in the attic was from lack of proper insulation and was there PRIOR to our doing anything (WE have pictures to prove it). We returned to this home several times to try and make this customer happy. We ripped out plywood and shingles and around chimney we ripped out and reflashed that was not part of our contract. We went there to correct is***s he claimed were there but he refused to let us in until we told him unless we are allowed to fix what ever he has is***s with we are done. . The homeowner was told we were subcontracting the roof out by me. I did not put it in writing. NOTHING will make this (in my opinion *** happy) customer happy. We have pictures and documentations *******, so if this is just the beginning We are prepared to prove you are just out to, in my opinion, try to make a buck off this.

    On Call Contracting Services, LLC

    Date: 06/27/2024

    e have done all we can to make this "person" happy. There is no makin hi happy, He actually admitted in ****** that we fixed the issue but says we did not remediate the mold. Although not part of our contract we removed the moldy area (he posted the pictures of the stuff outside of his attic) and treated the attic with an antimicrobial.

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