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Business Profile

Property Management

Vacasa

Reviews

This profile includes reviews for Vacasa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vacasa has 29 locations, listed below.

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    Customer Review Ratings

    4.36/5 stars

    Average of 5,290 Customer Reviews

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    Review Details

    • Review fromAlberto L

      Date: 07/31/2025

      5 stars
      Great location. Home was clean and spacious with all kitchen essentials. Plenty of towels. AC and Fans indoors kept house cool. Gravel road leads to house, parking for 4 cars. Staff was attentive when informed of overfilled trash container prior to arrival and took action. Overall, would book again.
    • Review fromNancy H

      Date: 07/31/2025

      5 stars
      Absolutely perfect stayclean, beautifully decorated, fully stocked, and responsive hosts!
    • Review fromKathleen H

      Date: 07/31/2025

      5 stars
      Beautiful location, house was clean and wonderfully decorated. Amenities provided. Right on beach and fun watching the seals!
    • Review fromJamie L

      Date: 07/30/2025

      4 stars
      Nice place but had a few issues and had trouble getting communication from Vacasa about it. One got resolved but another didnt and never got a call back on it.
    • Review fromBrent H

      Date: 07/30/2025

      5 stars
      Good Price Clean and stocked Very easy to communicate ************************ Easy Check In and Out
    • Review fromJami W

      Date: 07/30/2025

      5 stars
      We booked our beach vacation stay and our cabin vacation stay all through Vacasa and it was a smooth and easy experience. The communication was great through the whole process letting us know exact info about check in/out times, checking in early, and making sure that everything was up to our standards. I highly recommend and will be using them for our future vacation bookings!
    • Review fromGene C

      Date: 07/30/2025

      5 stars
      This is the second year that we have stayed at this property (Sand Dollar in *************** Fl.) managed by Vacasa and have found it to be exceptionally clean, well maintained, and their customer service extremely attentive to our needs. Less than 60 days from our arrival, I received an email from our airline carrier that they were switching days for direct flights to the ****************************. Immediately contacted Vacasa to see if we could switch our days from Saturday to Saturday to a Sunday to Sunday stay in the representative was extremely helpful with no additional charge for the change. A matter of fact we received $1.72 refund which I declined. On arrival I reported to Vacasa that the smoke detector had been removed and within three hours, maintenance personnel was there to replace it. This type of service is something I have found to be the exception rather than what should be the normal practice. So needless to say, I value the customer service of ******************** and their team.
    • Review fromBetty S

      Date: 07/30/2025

      5 stars
      Great view of the ocean and 1 minute walk to the beach was our favorite! Loved the huge screen porch and the area underneath to grill and hang out!
    • Review fromPatricia L

      Date: 07/29/2025

      5 stars
      Perfect house for having a pet and young kids. Close to beach and what a great view!
    • Review fromsara t

      Date: 07/29/2025

      5 stars
      Excellent unit, well stocked, one call to get garbage disposal unstuck, quick response.Will use Vacasa again.

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