Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,350 Customer Reviews
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Review fromAnnette C
Date: 10/21/2024
5 starsThe new phone was relatively easy to set up. Transfer from the old phone went smoothly.
Consumer Cellular
Date: 10/22/2024
Thank you for your feedback; we are happy the set-up process on your new phone went smoothly. We look forward to providing service to you for many years to come!Review fromRyan B
Date: 10/21/2024
5 starsNew phone arrived with great instructions. Service was immediate. Service is good-calls and wifi.Consumer Cellular
Date: 10/22/2024
We are happy to hear that you are enjoying your new phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromAL M
Date: 10/20/2024
1 starSince I started this service, I have been unable to log into my account without having to call these people. I have a valid ID and password however they redirect to a page where they will send me a code.They have/had an email option for the code, however EVERY time I get this message, email is UNAVAILABLE!Consumer Cellular
Date: 10/22/2024
Thank you for taking the time to let us know about your experience. Consumer Cellular takes the security of our customers very seriously. We do require the One-time Passcode to be sent to the customer's cellphone; this is to protect our customers and to ensure that only authorized users can access their accounts.Review fromRandolph T
Date: 10/20/2024
5 starsAs always Consumer Cellular did a wonderful job with the order process all the way to receiving my phoneConsumer Cellular
Date: 10/22/2024
Thank you for your feedback! We are happy to hear the order process went smoothly and your phone was delivered in a timely manner. Enjoy!Review fromTammi G
Date: 10/20/2024
1 starI paid for 1-2 day delivery and it took four days to get here. I would lluke a refund for the delivery charge.Consumer Cellular
Date: 10/22/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist with refunding the express shipping.Review fromCheryl M
Date: 10/20/2024
5 starsIve been wanting to switch for a while and finally did it. It was easy and I love the service so far.Consumer Cellular
Date: 10/22/2024
Welcome to Consumer Cellular! We are happy to hear the transfer process went smoothly; we truly care about our customers and want them to have the best experience, coverage and pricing. Our US-based customer service is always happy to assist. We look forward to providing service to you for many years to come. Thank you for your feedback!Review fromDorothy Henderson
Date: 10/20/2024
4 starsThe phone is okay and I think it's cute. However, it does not allow apps to be downloaded and that's what I needed. But I tried to call and get the Razor FLip in exchange.Consumer Cellular
Date: 10/22/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.Dorothy Henderson
Date: 10/25/2024
I would love speak to someone about this but I know it will not change a thing. However if a person from Consumer Cellular who can satisfy my request calls me I will be very appreciative. My CC number is **SSN**Review fromBeth S
Date: 10/19/2024
5 starsSo far (one week), the customer service has been wonderful and ********************** service seems to be no different than what I had with ***** I love the fact my bill will be a little over half of what I was paying.Review fromTim D
Date: 10/19/2024
5 starsThe process of ordering the phone is very easy. The selection of phones is amazing, as is the pricing of services.Review fromLORETTA L
Date: 10/19/2024
5 starsPhone has arrived and earlier than I thought. Have not set it up yet but plan to call for help in getting it set up. Have been with CC for years and with no problems. I would not change. Their customer service is the best!!!
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