Complaints
This profile includes complaints for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,485 total complaints in the last 3 years.
- 468 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Ive been a customer since 2012. I called In today to find out why my billing amount had changed. Turns out back in May 2022 I was told my plan would change but I would be grandfathered in. Ok then she told me told that if I did a email or an e-bill I would not be charged a service fee of $5.00 dollars per month. The of the bills on email do not list charges just the amount due where to pay and a customer service telephone number. I have been charged $155(in opt out fees)over the last 31 months for one reason only which I was not advised that if I didnt include an email and auto pay also in order to avoid that five dollar a month charge. I spoke to ******** today at Consumer Cellular she gave me a three month credit at five dollars Which equals $15. I told her thank you for the credit, but I wanted to escalate the bill. I spoke to a supervisor by the name of ****. He refused his last name. I explained to him that I spoke to a customer service agent in May ******* and was told by a **************** agent **** that the service fee of $5.00 dollars per month would be waived if I had email or e-billing only. I asked him for a refund of the 31 months minus the 3 months which is 28 months times five dollars or $140. He refused to refund me. He explained to me that I have to have an email and auto pay in order to save the penalty charge of $5.00 a month. He refused to refund the money. He refused to accept the fact that his emails dont explain any of this. There is no break down on the email ******** sent each month. I am a senior citizen and feel I was misled. Your assistance is greatly appreciated.
Business Response
Date: 12/17/2024
BBB/#********
****** **** (#*****3359)
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. We spoke with Ms. **** over the phone today concerning her billing and plan concerns. We apologize for any frustration these issues may have caused.
Consumer Cellular is committed to providing the best value in wireless service, and our plans have not increased in cost in 25 years. Our new price plans include Unlimited Minutes for just $15.00 per month plus tax, which is lowered from our prior Unlimited Minutes plan rate of $20.00 per month plus tax. We also reduced the cost of our Unlimited Data/Texts plan.
We recently implemented changes to match current industry standards, including a $5.00 convenience fee for our customers who prefer a paper invoice and processing payments on their own. This fee is waived when enrolled in our AutoPay program and electronic billing, and customers still have full, detailed invoices available through their online account.
In May of 2022, Ms. **** was changed to one of our new price plans, which offered the unlimited talk plan at $15.00 plus tax monthly instead of her prior plan at $20.00 plus tax. The new plan included the opt-out fee of $5 unless both Autopay and email billing were active on the account.
As there was no increase in what Ms. **** was being charged, and the complete invoices are available to review at any time, a refund is not due to the customer. However, as a one-time courtesy, we have provided a credit of $15 to Ms. ****** account.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
****** *.
Executive Resolution Administration
T ************ F ************
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******************************Customer Answer
Date: 12/22/2024
Complaint: 22698250
I am rejecting this response because: consumer cellular offered $5 monthly refund which they did not process as promised. Other customers should be warned about this practice. I no longer trust consumer cellular. The sales *** did not tell the truth. It turns out $140 is do to me other in the form of payment or credit.
Sincerely,
****** ****Initial Complaint
Date:12/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received an advertisement stating i could add a line and receive a ******* A15 phone for free. Valid thru 12/31/2024. Called on 12/16/2024 and was told the promo ended 12/13/2024. I asked 2 different agents if they had run out of supply on the phone and was told no the promo ended 12/13. Even though i had a written advertisement stating 12/31/2024 it did say while supplies last which is why I was asking the supply question. Well no supply issue if you BUY the phone which is what I did . Another phone carrier not honoring their own promotions . Are there any out there that you can actually trust their written words?Business Response
Date: 12/18/2024
December 18,2024
BBB 22697403
******* ******** *****0743
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. We value our customers and want them to have the best experience with our customer service and products. We are sorry to hear this is not what the customer experienced.
We contacted ******* ******** regarding their concerns about the free ******* A15 promotion. We explained that the promotion included multiple devices and was extended to December 31st for all devices listed except the ******* A15, which expired on December 15th. The promotion covered the initial cost of these devices; however, it does not cover taxes or shipping. Since ******* placed the order only two days after the promotion ended, we applied a $169 credit to Eugenias account as a courtesy.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
****** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/16/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am 78 years old and have paid off all my bills and have credit rating of 845. They are trying to ruin my credit. There is NO END to the cruelty a senior citizen can receive from this company. I could NOT get any service on either of my phones when I was at my house in the country. DESPITE them saying great service all over. I called their "customer service" and was told they " had lost some towers and could only connect with ATT towers" So for days I could only call 911. totally unacceptable for seniors. I called back many times and NEVER got the problem fixed and NEVER got any refund on my bills. This went on for over 3 months and after many more calls from me I gave up and contacted the ***. They got right on it and a *** from Consumers called me. At this time I removed 1 of my phones from them because I HAD TO HAVE SERVICE. She did a lot of trying to fix it but of course they NEVER did. She gave me credit back for SOME of the charges, but they kept on charging me and RAISED THE PRICE OF MY FLIP PHONE TO TWICE AS MUCH. At that time I cancelled the flip phone also and waited for my credit back to come out on my bill. THEY NEVER CREDITED MY BACK FOR ALL THE LOST TIME AND STARTED ADDING ON LATE CHARGES. They cancelled my account so I couldn't see what they were charging. I don't owe them anything they STILL owe me for lost service. I have been paying them ".10 ten cents a month" because they say I still owe them $5.25 in late fees. AND NOW to top it off they are adding $5.25 every month to my "BILL" for late fees, I am going back to the *** and California Consumer Protection" these people rip off us elderly with NO REMORSE. I ADVISE ALL SENIORS TO AVOID CONSUMER CELLULAR AT ALL COSTS.Business Response
Date: 12/17/2024
December 17, 2024
BBB #********
******* ***** (#XXXXX8005)
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. We were unable to speak with the customer, but we did communicate with them via email on 12/17. We apologize for the frustration the customer experienced with their service and the subsequent billing. We advised the customer that we already issued a previous credit to her in the amount of $33.12 as a courtesy due to the service issues she experienced. As valid usage occurred on both lines, we are unable to offer additional credit for the aforementioned service issues.
The customer did make a payment of $38.61 for the previously past-due balance, which had incurred a late fee of $5.25. The late fee remained unpaid by the due date, which incurred another late fee for the same amount. This led to a past-due balance of $10.50. Since the original balance has been paid, we have waived the balance of $10.50 that was due. We are also refunding the $0.10 payment that the customer made. The account was canceled on 09/04 and now has a balance of $0.00. There will be no further invoices due for this account.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/16/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Consumer Cellular is harassing me by phone to pay my deceased mother's strange phone bill. My mother died on June 8th 2024 and as a courtesy I paid her final Consumer Cellular invoice and reported her death to them and closed her account. The account had nothing to do with me or my phone number or anything else. My mother died without any remaining cash or other assets. Around 4 months after I paid her final bill and closed her account, ********************** started calling me and leaving messages on a daily basis. I called them back and they told me an amount of $15 was owed. I don't understand where the strange figure came from and was under the assumption that everything had been closed and finalized. Still they continue to harass me on a daily basis for this money which I personally have nothing to do with. It is distressing to receive these daily phone calls especially when I have called multiple times to tell them I have nothing to do with the account. I paid it as a courtesy to them. Because of this treatment I will never ever use or recommend Consumer Cellular to anyone. They need to stop calling me everyday for this meager amount of money which I do not believe my mother owed since I finalized the bill and closed her account several months prior. I am aghast at how greedy an insensitive Consumer Cellular is and am appalled by their marketing which claims they are an advocate for the elderly.Business Response
Date: 12/16/2024
December 16, 2024
BBB #********
**** *******
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. We spoke with **** on 12/16/2024. Consumer Cellular is sorry to have learned of the passing of ******** *******. We wish to express our sympathy during this difficult time. We apologize for the frustration caused by the closed Consumer Cellular account.
The account was canceled on 06/21/2024. Consumer Cellular bills in arrears for monthly services and usage, much like a utility company. We are not a prepaid provider; service is month to month. An account will remain active until we receive a request to cancel service or until the phone number ports out to another provider. When an account is closed, there is always a final bill for service through the cancellation date. As a result, a final bill was generated for $7.93. This was in addition to a previous past-due balance of $56.62. These charges were eventually paid; however, a late fee of $5.00 was assessed due to the past-due status.
The late fee was also not paid by the due date, which incurred more late fees, leading to a balance of $20.00 for four of them. Since the original balance on the account has been paid, we have waived the remaining charges of $20.00. The balance on the account is now $0.00. There will be no further charges for this account.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/15/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Tried to access Consumer Cellular website when vacationing in another country to check my usage and was blocked by a third party.Business Response
Date: 12/16/2024
December 16, 2024
BBB #********
******* ***** (#xxxxx1502)
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. Geo-blocking is the process of restricting access to online content based on location. Websites use visitor ** addresses to determine their location. For security reasons, our website is blocked from being accessed in several locations when traveling internationally. Once our website detects the ** address belongs to a restricted location, the geo-block activates. As a security measure, we are not able to unblock this.
For assistance while traveling internationally, ******* ***** can contact our Customer Support either by?dialing 611 from their cellular phone?(a free call) or by dialing?*****************. If calling this number from a mobile phone, they may need to press the + sign on the keypad before or instead of 00. Additionally, as their account is on Autopay, all payments will be taken on their due date for them.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/14/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
December 14, 2024 Consumer cellular is using false advertising in their ads in aarp magazine and aarp bulletin. In the December 2024 issue of the **** bulletin they advertise 2 lines for **** members for $55, $14.25 for additional lines and a 2nd month free. When I contacted them after signing up 2 days ago and noticing I was not on the right plan, they will not honor the advertised plan for the $14.25 for additional lines. The salesperson and then the supervisor, ****** said they don't offer that plan. When I offered to email them a photo of the ad or text it to her, she said that they can't receive outside emails. Consumer cellular has no other way to contact them other than by phone. I asked why they don't have a copy of aarp ads since they market to 55 and over or why they don't know their plans, she just gave excuses.Business Response
Date: 12/15/2024
December 15, 2024
BBB #********
***** *********
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. We spoke with the customer on 12/15/2024. We apologize for the frustration the customer is experiencing. ********************** does advertise additional line costs of $14.25 for **** members. This was an accurate ad. However, we have recently increased our rates for additional lines that are on our unlimited data plans as of 12/04/2024.
When the customer signed up for service, our new rate plans had already gone into effect. The customer is on our AARP $55 for two plan, which allows them to have unlimited talk, text, and data for two lines. Additional lines for this plan are $20.00 each. Charges are prorated when the customer doesn't have service for a full ****** billing period. Due to this, the additional line fees are only $18.06 per line for this billing period for the additional three lines the customer has.
We have credited the customer the difference in cost as a one-time courtesy, giving the customer a total credit of $11.43. Going forward, the additional three lines will be charged at our new rate of $20.00 per line.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
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******************************Customer Answer
Date: 12/16/2024
Complaint: 22688282
I am rejecting this response because: the ad is in the dec/jan issue of aarp bulletin which is when I signed up. If they had a rate increase they should still honor their ad. This is an example bait and switch. This is false advertising, dishonest, immoral, and unethical . This is taking advantage of seniors. I have notified aarp that consumer cellular is doing this. My complaint stil stands.
Sincerely,
***** *********Business Response
Date: 12/22/2024
December 22, 2024
BBB #********
***** *********
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. When we spoke with the customer on 12/15, we advised that due to the timing of our plans being changed, we would honor the prices mentioned in the ad for the customers first bill. We issued credit to the customers account in order to honor the promotional pricing listed in the **** ad.
We also advised the customer that this is a one-month courtesy and that going forward, the additional lines will be charged at the new rate. We do still offer additional lines for $14.25 with the **** discount. However, this is only available for our lower plans and not our unlimited plans. The customer may change their plan at any time if they choose to do so. We understand that this is not the resolution the customer is looking for; however, our answer has not changed.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
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******************************Customer Answer
Date: 12/23/2024
Complaint: 22688282
I am rejecting this response because:
We signed up for a current promotion in the Dec/Jan issue of aarp. They should honor their advertising during the ad period or elses it is false advertising or bait and switch. This is unethical and immoral. They are taking advantage of seniors. I also let aarp know.
Sincerely,
***** *********Initial Complaint
Date:12/14/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I wanted to get a Consumer Cellular SIM card and connect a phone but they keep telling me they cant get in without a PIN which I never set up. I asked for my money back and they said they couldnt do that without a PIN. I just want my $10.80 back from them. I have no phone number and cant get one.Business Response
Date: 12/18/2024
December 18, 2024
BBB File No. 22686962
***** ******* (Account No. *****2093)
To Whom It May Concern,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. Consumer Cellular takes our customers account security very seriously. To keep our customers information secure, and to comply with FCC guidelines, Consumer Cellular requires each account to have a four-digit security PIN set up. This is done to ensure that only the customer or secondary user (if applicable) can access the account, make changes to their plans or purchase equipment.
When setting up the account (online or via phone), the customer is required to create a PIN; our system will not allow a new account to be created without a PIN.
We have been in contact with ***** *******, and they have advised that this issue has been resolved. They were able to successfully activate their service on 12/14/24.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
********* *.
Executive Resolution Administration
T ************ F ************
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******************************Customer Answer
Date: 12/18/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
Date:12/13/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Entered by BBB staff LO Consumer has been receiving mailings from the business. He has reached out to them multiple times asking them to stop sending things to his home but they keep sending them.Business Response
Date: 12/17/2024
December 17, 2024
BBB #********
****** ******* (No Account)
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond.
We apologize that Mr. ******* has received unwanted marketing materials from Consumer Cellular. We have added the information provided to our Do Not Contact list. It can take up to two weeks for the data to be removed, but no further material should be received from us after this. Please keep in mind that **** sometimes sends marketing materials that could be associated with Consumer Cellular. We also recommend reaching out to **** so that they can **************** on their Do Not Contact list if he is receiving materials from them.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
******** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/12/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I placed an order for two phones on November 25, 2024, with express shipping and didn't receive the phones as promised on November 27, 2024. On November 27, 2024, the day of expected delivery, I called to cancel the order and requested a refund. The order was canceled on 11/27/24, and I tried to have the *********** do a package intercept, but they weren't able to do so.The phones were finally delivered on December 3, 2024, and returned on the same day via ***** however, I have not received a REFUND to date!!! I reached out to the merchant and they stated that it would take up to 17 days for the REFUND to be issued. This is HIGHLY UNACCEPTABLE, and I want this company to REFUND my card IMMEDIATELY, as the plan was canceled on 11/27/24 and two phones were received back on 12/9/24. Therefore, I should not have to wait weeks before my REFUND is processed, This is completely Absurd!!!Business Response
Date: 12/18/2024
December 18, 2024
BBB File No. 22680804
***** ******** (Account No. **********
To Whom It May Concern,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond. On 11/25/24, an order was placed for the iPhone 16 and iPhone 16 Pro Max using our EasyPay financing option. The cost of the iPhone 16 at the time of purchase was $829.00 (plus tax) and the iPhone 16 Pro Max was $1199.00 (plus tax). Through the ******* financing option, ***** ******** made a $13.00 down payment for the purchase of the iPhone 16, and the associated taxes for the full sale of the phone, totaling $62.74. For the iPhone 16 Pro Max, they made a $23.00 down payment and $71.94 in taxes, for a total of $94.94. The customer opted to have the devices sent via **** Express Priority Mail and the shipping fee was $32.00 for both devices.
On 12/13/24, a credit of $157.68 was issued to the card on file for the iPhone 16 and iPhone 16 Pro Max. While shipping fees are non-refundable as a courtesy, we have stepped outside of our policy and issued credit to their card on file for $32.00 on 12/16/24.
While it generally takes 48 to 72 hours for a refund to be posted to an account by the bank, it can take up to 7-10 business days to appear in the customer's account, depending on the financial institution.
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
********* *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************Initial Complaint
Date:12/12/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought a cellular phone online from consumer cellular. The price was supposed to be $27.00 down. After the purchase went thru i realized they change red me $161.76. They charged me three different taxes. ***** 5.85 and *****. All 3 sales tax. Thinking they made a mistake i called them back I didnt get a refund. Checking with other companies i realize they over charged meBusiness Response
Date: 12/13/2024
December 13, 2024
BBB #********
***** ***** (#*****0205)
Dear BBB,
Thank you for contacting us regarding this complaint and allowing us the opportunity to respond further. We apologize for any inconvenience caused by taxes applied to their order.
***** ***** contacted our customer service on 11/15/2024 to process an order for an Apple iPhone 16 Pro using the EasyPay financing option. When our customers order our devices using our interest free EasyPay plan, they pay a small down payment plus the total taxes at the time of purchase, and payments are then made monthly for 24 months or until the phone is paid off. As outlined in the ******* agreement, if service is cancelled the full balance of the device becomes due. This information can be located in the electronically singed EasyPay agreement.
The total charge, including taxes and the shipping fee, for the purchase of the Apple iPhone 16 Pro with EasyPay was $161.76, this amount includes:
Down payment $27.00
Local Sales Tax (5%) $64.95
State of LA Sales Tax Other (0.45%) $ 5.85
State of LA Sales Tax (4%) $51.96
Shipping Fee $12.00
Thank you for allowing us to address these concerns. Please do not hesitate to let us know if we can be of additional assistance.
Sincerely,
***** *.
Executive Resolution Administration
T ************ F ************
********************************************************************
******************************
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