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Radaris

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.32

Average of 39 Customer Reviews

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Review Details

  • Anya N

    Date: 06/16/2023

    Fraud, false advertisement!Do not trust this website.This website promises services and after you pay it they ask for more payment to access the services that you already paid for. They will not refund you for false advertisement.

    Radaris

    Date: 11/02/2023

    Dear ****,

    We apologize for any dissatisfaction you experienced with our service. We strive to provide the best experience to all our customers, and we are sorry that we fell short of your expectations. We understand the importance of your satisfaction, and we want to make things right.

    To process your refund, kindly provide us with your order details or any relevant information related to your purchase at customer-*********************************** Rest assured, we will investigate the matter and issue the refund promptly if applicable. Your feedback is crucial to us, and we will use it to improve our service and ensure a more positive experience for our valued customers.

    If there's anything else we can do to assist you, please let us know. We appreciate your understanding and look forward to resolving this matter to your satisfaction.

    Best regards,
    Radaris ****************

  • mathew b

    Date: 05/01/2023

    Will not answer phones and just give message that all operators are busy. They cut access to my account and continue to sharge monthly fee!!!

    Radaris

    Date: 11/02/2023

    Dear ******,

    We apologize for the inconvenience and frustration caused by our poor customer support experience. This is certainly not the level of service we strive to provide. We understand the importance of timely and efficient communication, and we sincerely regret any delays or lack of response you encountered.

    Your feedback is invaluable to us, and we are taking immediate steps to address this issue with our customer support team. To resolve your specific concerns, we kindly request you to provide us with the details of your inquiries or the unanswered emails and telephone calls.

    Rest assured, we are committed to rectifying this situation promptly and ensuring better communication channels moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our customer support service.

    Best regards,
    Radaris ****************

  • Christine Rose S

    Date: 03/15/2023

    I have already got into the habit of using Radaris when it comes to meeting new people - I don't like "blind dates"... And by the way, their blog is very interesting and is updated all the time - every time I find something interesting for myself.

    Radaris

    Date: 11/02/2023

    Hello, dear *********!

    We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

    Warm regards,
    Radaris ****************

  • Bryan T

    Date: 01/19/2023

    Absolute scam. I paid $26 for unlimited reports. After my 6th report I get a notice that says "Account Verification Needed. Please call (insert their phone number here) to continue getting all the great information you need." Um, okay. Not sure what I need to verify since I paid for their service but I call the number and get an answering machine. I leave my name and phone number and ask for a call back but never receive one. I sent an email to their customer service and never received a reply back. Called and emailed again with no luck. Luckily my payment method will protect me from any fraudulent charges stemming from them but buyer beware. ****Also take note how the two most recent reviews praising Radaris use the same wording. "Reliable, free options, save from scams, functionality, etc." This is the company trying to save their reputation or what's left of it.

    Radaris

    Date: 11/02/2023

    Dear *****!

    We apologize for any confusion or frustration caused by the restrictions you have encountered on your supposedly unlimited account. We recognize the importance of transparent and clear account terms and regret any inconvenience this may have caused. To resolve this issue, we ask you to provide us with specific information about the restrictions you have encountered by emailing customer-*********************************** Your feedback will allow us to review our account policy and ensure that it meets the expectations of our customers. Rest assured, we are committed to resolving this issue and providing a satisfactory solution. Your satisfaction is extremely important to us and we value your input as we work to improve our services. Thank you for bringing this issue to our attention, and we appreciate your cooperation in helping us resolve it promptly.

    Best regards,
    Radaris Customer Support

  • Helen W

    Date: 12/23/2022

    I am rather surprised with all this ingidnation in reviews. From my personal experience, the Radaris tool is quite reliable even in its free functionality - once in a while I check sellers before paying for my online shopping & a couple of times it saved me from scams. They derive information from open public sources - so it's as good as it gets

    Radaris

    Date: 11/02/2023

    Hello, dear *****!

    We're incredibly grateful for your positive feedback! Your review brightened our day and reassured ** that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

    Warm regards,
    Radaris ****************

  • Jka N

    Date: 12/19/2022

    They have your information, accurate or not, but they have it. They lie and say its to benefit the world but its highly unconstitutional. You didnt sign up for anyone, anywhere there knows your first and last name to know your sensitive information & wont remove it when you demand it!

    Radaris

    Date: 11/02/2023

    Hello, dear ***!

    We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.

    Please provide us with the specific details you wish to opt-out at customer-*********************************** and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.

    Sincerely,
    Radaris ****************

  • K. F.

    Date: 11/14/2022

    These folks are below any rating. They have info pass it out and when a senior citizen request REMOVE my info they act like oh well they do not mean it. Dead wrong. I mailed constant I requested removal called them four times and they really thought I would sign up make account remove myself. Nope did not happen. They found out you do not tic off a person when she requested they remove. People wake up. This is why a total stranger showed up at my door one night nine thirty p.m. hunting one of their customers. Listed me as family. Nope did not work. That stranger figured out females can use weapons and he was given seconds to leave my premises.I simply disagree with such as they do. Makes predators **** prey.

    Radaris

    Date: 11/02/2023

    Dear *****,

    We apologize for the inconvenience and frustration caused by our poor customer support experience. This is certainly not the level of service we strive to provide. We understand the importance of timely and efficient communication, and we sincerely regret any delays or lack of response you encountered.

    Your feedback is invaluable to us, and we are taking immediate steps to address this issue with our customer support team. To resolve your specific concerns, we kindly request you to provide us with the details of your inquiries or the unanswered emails and telephone calls.

    Rest assured, we are committed to rectifying this situation promptly and ensuring better communication channels moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our customer support service.

    Best regards,
    Radaris ****************

Radaris is NOT a BBB Accredited Business.

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