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Radaris

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

233 total complaints in the last 3 years.
105 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/29/2025
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Radaris refuses to remove my personally identifiable information from their website. I've utilized (to no avail) their opt our process and pointed to the specific URL multiple times including via email directly to the companies customer service and removal email contacts. They simply refer me to their opt out procedures that do not work. I feel as though my privacy is being violated.
Business Response
Date: 08/30/2025
Hi *****,

I am sorry to hear that you were not happy with the public records available on ************************** or satisfied with the removal process.

Our records show that our customer service team helped you to remove the information you identified through the email communication.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service

Customer Answer
Date: 09/09/2025
Hello,
I missed the window to respond to this complaint.

The company resolved my issue. Please update to resolved.
Thanks,
-**** ********
Initial Complaint
Date:08/28/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I HAVE SUBMITTED OPT OUT REQUESTS AND RADARIS STILL MAINTAINS A PROFILE WITH MY PRIVATE DATA. REMOVE THIS AT ONCE OR I WILL ESCALATE LEGALLY.URL: **************************************************************
Business Response
Date: 08/29/2025
Hello *********,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Initial Complaint
Date:08/27/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
After several attempts online to remove my personal information from ************************** and getting a denial notice I am left with no choice except to file a ************************************ link to my personal information I want removed: **************************************************************
Business Response
Date: 08/28/2025
Hello *****,

I apologize for the issue youve experienced. As I can see, your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Initial Complaint
Date:08/27/2025
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
After numerous attempts to remove my information from ************************** and getting a denied message I am left with no choice but to file a ************** to my ************************** information: ***************************************************************
Business Response
Date: 08/28/2025
Hello ******,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 08/28/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *********
Initial Complaint
Date:08/25/2025
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
THIS BUSINESS KEEPS PUTTING MY PERSONAL INFORMATION ONLINE THAT THEY HAVE MIXED WITH WRONG INFORMATION AND I WANT IT REMOVED. I DO NOT WANT MY PERSONAL IDENTIFYING INFORMATION LISTED ONLINE PLEASE DELETE FROM ALL SITES YOU OPERATE PERMANENTLY. I have pasted the link below. Please remove ALL AND ANY OTHER PROFILES AS WELL. Thank you *****************************************************************
Business Response
Date: 08/26/2025
Hello *******,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/26/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* **********
Customer Answer
Date: 08/28/2025
This business ************************** keeps displaying my personal information and I have asked them numerous times to PLEASE STOP as I do NOT want my information public for any random person to see, this should be illegal! The business agreed and stated they removed the profile but they did not as it still shows when I click the link and when I search myself. I am asking again that the business PLEASE REMOVE ANY PROFILES YOU HAVE FOR ME. The *** for the specific one in question is pasted below however I ask that ALL AND ANY PROFILES ON ME BE DELETED FOR GOOD AND STOP PUTTING THEM BACK! Thank you for your help the *** is below. *****************************************************************
Business Response
Date: 09/04/2025
Hello *******,

Our records show that our customer service team has already helped you to remove the information you identified.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service

Customer Answer
Date: 09/04/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* **********
Initial Complaint
Date:08/25/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am submitting a complaint today and asking for the assistance of the BBB as I have asked RADARIS many times in the past to PLEASE PERMANENTLY DELETE ME FROM ************* and it has come to my attention that I am AGAIN listed on their site with TWO ACTIVE PROFILES. I have a STALKER as I have explained to them MANY times in the past when they removed my profiles and this information being public puts myself and my family at risk of harm. I again ask that BOTH profiles which links are **************************************************************** AND **************************************************************** be immediately and permanently removed as well as all and any other profiles they may have on me on Radaris and any other sites they own and or operate. The assistance of the BBB and the cooperation of Radaris is greatly appreciated. I look forward to resolving this matter quickly. Thank you
Business Response
Date: 08/26/2025
Hello *******,

I apologize for the issue youve experienced. Your records have been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/26/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* *********
Customer Answer
Date: 08/28/2025
Dear *** or Mam, I am writing today again as I have recently agreed to close a BBB complaint as the business ************************** has agreed in a previous complaint to remove all of my information from their database. I am opening a new complaint as nothing was resolved and appears to be worse now as I have explained REPEATEDLY that I have a STALKER and this is putting myself and my family in ***** way I have asked nicely, submitted opt out requests, sent emails and used the BBB for assistance and the business ALWAYS said they would comply and honor my request as recently as yesterday they stated they removed TWO profiles but they DID NOT. Today when I look, there are FOUR PROFILES FOR ME ON RADARIS including the two they said they removed which are all pasted below. Unfortunately, if the business continues to display this information after being repeatedly asked and repeatedly agreeing to stop, I will have no other option but to seek the assistance of my attorney for this to be resolved. I am AGAIN asking for all and any profiles that this business has in their possession and control to please be permanently and immediately deleted and DO NOT create ANY FURTHER PROFILES as agin Radaris is on notice that by them displaying this information it may cause us harm. The assistance of the BBB and the cooperation of Radaris is greatly appreciated. *Due to the nature of this matter I ask that this please be made a priority. Thank you very much, please find then four (4) profiles below. **************************************************************** **************************************************************** **************************************************************** ****************************************************************
Business Response
Date: 08/29/2025
Hello *******,

We deeply apologize for any inconvenience. Your records have been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/02/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* *********
Initial Complaint
Date:08/24/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Right to Delete Request -- Do Not Sell My Info Please delete the *** listed below with my name.********************************************************** refrain from using my name to advertise your services. Thank you.
Business Response
Date: 08/25/2025
Hello ****,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Initial Complaint
Date:08/21/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
It's taking ridiculously long to remove my info. I have to resort to escalating it since I'm being cyber stalked. Kindly remove all my addresses and phone number asap.******************************************************* Offerman4826 *********************************************** **** ********, age *************************************************************************** **** T ********, age ************************************** **** Offerman930 ************************************************ ************************************************************
Business Response
Date: 08/21/2025
Hello ****,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Initial Complaint
Date:08/20/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have asked them three times in the past 2 years to remove my information from their site and they immediately put it back up ************************************************************* They will not remove my information unless I sign up for another service from them per email from customer service agent **** P on 8/20/2025
Business Response
Date: 08/21/2025
Hello ********,

I am sorry to hear that you were not happy with the public records available on ************************** or satisfied with the removal process.

Our records show that our customer service team helped you to remove the information you identified the same day you submitted your first request.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service
Initial Complaint
Date:08/18/2025
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The website lists information about individuals without taking consent. There is a process found to remove the information but it is not a simple process and the screen makes you click on multiple prompts without directing the next step. At the end it asks for email for confirmation. I entered the email address but there was no confirmation email sent yet. It's way past the reasonable wait time. This process and intent seem deceptive.
Business Response
Date: 08/19/2025
Hello Anand,

I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

Please contact us directly at, ************************************ so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

Best regards,
Radaris customer service
Customer Answer
Date: 08/21/2025
Hi Radaris,
As per your request, I'm sending the info.:
Please remove the content and information on *********************************************************** page.

Thanks,
Anand
Business Response
Date: 08/21/2025
Hello Anand,

Thank you. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/21/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me, however the reason I had to involve BBB was concerning.

Sincerely,

***** ******

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Radaris is NOT a BBB Accredited Business.

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Radaris is NOT a BBB Accredited Business.