Reviews

Review Details

• Review fromSandra R

  Date: 09/26/2024

  1 star
  Tried to contact the firm this afternoon regarding an old debt. Twice I tried to speak to their staff and you can barely understand what they are saying due to their broken English and heavy accents. Why isnt there someone speaking English. As a senior citizen it difficult enough to hear let alone someone you are unable to understand. You dont make it easy to resolve the issue, nor give any incentive to do so when you cannot get anywhere with the receptionist.

• Review fromSarah G

  Date: 01/24/2024

  1 star
  For a company that tries so hard to get paid, they make it very hard to get paid! First, they send someone to your front door to give you a forged legal document, this only gives you ten days before they actually file with the courts. Their website refers you to their phone number, the phone number refers you to their website. If you call nobody answers. You have the option to have them call you back, which only takes you back to the main menu. Or you can leave a message. Either way nobody returns your phone call. The website e-mail sends an automated failure notice.So, the only way to make a payment is to maybe, possibly, perhaps go directly to their office, which I wouldn't do if I was in their line of work. But I can't do that because I live three hours away. Or you can send a check snail mail. Good luck!

• Review fromLisa T

  Date: 10/30/2023

  1 star
  About to be garnished by these folks for a judgement I wasn't aware of from 2017?!. Please show proof of service to me I would love to see it. A person should be made aware they have a court date to appear at, shouldn't they? Requesting validation of the debt you say I owe and didn't bother to serve me.

• Review fromBrandon R

  Date: 11/09/2022

  1 star
  I have had the exact experience as a similar reviewer below named ****. I took the appropriate steps but this company decided to try and strong arm me like modern day mobsters or loan sharks! These types of actions by a so called business ought to be banned and criminalized. I feel sorry for your employees who have to put up with this type of poor management. Im sure they have plenty of their own complaints!

• Review fromSylvia C

  Date: 09/01/2022

  1 star
  This company is full of shit! They take weeks to process a payment, which is allowing my company to continuously garnish my wages, because Johnson Mark LLC refused to send an updated letter stating that my account was paid off in full! They wanted to charge me to send my employer a letter, that was told to me by one of the managers. I now have to wait 30 days for close to ****** that they over took from me!

• Review fromMatthew D

  Date: 08/22/2022

  1 star
  I did not hear anything regarding a debt. I never received any sort of paperwork, phone call, email. They garnish my bank account regarding something that I have no idea. If they wouldve called me I wouldve paid them in full new one I wouldve made pain arrangements. This company is an absolute disgrace because I had no idea what was going on.

• Review fromPenelope B

  Date: 08/16/2022

  1 star
  My daughter made an areangement over the phone to pay off her debt starting this September. The woman said she would email her the arrangement but never has. 3 weeks later she was given a **** with slapped on court fees to pay it all or they will take action even though she made an arrangement. She emailed the address on the letter with no response. She called them today. At first it was hard for her to get anyone to speak to her about an arrangement. They dont reply to emails. Not sure what to do.