We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lawyers

Johnson Mark LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawyers.

Complaints

Customer Complaints Summary

  • 21 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid my debt after my wages were garnished without notice back in 2020! The release of a lien on my house was never submitted to the courts! Theirs ************** completely dropped the ball! I have emailed 3 times and called in twice with no resolution. Since this was 100% their mistake this should be corrected immediately instead of having me wait and keep calling! They are quick to garnish wages yet slow to do their job!

    Business Response

    Date: 01/29/2025

    See attached 

  • Initial Complaint

    Date:12/10/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company makes it near impossible to get in contact with anyone in their office, especially if it means you will settle things out of a court hearing. I owed *********** money on a card I fell behind on, life happens. I attempted to make new payment plans through *********** and no amount could be agreed upon, so I made continuous smaller payments until I just gave up and figured I would come back to it before it reached collections. I was sent a letter in the mail stating to contact this law firm before said date, tried calling, could never get ahold of anyone, I left a voicemail and got one call back but missed the call, I would sit waiting to connect with a representative for an hour before moving on with my day, plus I was deep into being a new mom and didn't have my phone on me 24/7. In addition when they would call and I would answer they would hang up, I addressed this and they claimed the call failed on my end; however I never got the notice that the call failed on my phone. I finally got ahold of someone after the date specified by 4 days and set up a payment plan, only to be served papers almost a month later. They paid some random creepy dude to come knock on my door, as a stay at home mom with a newborn there was no way I was answering the door, plus I didn't know he was trying to serve papers. He finally showed up when my husband was home and he spoke with the guy. I went to file a response with a dismissal, paid 171 dollar filing fee and the clerk was surprised they hadn't filed anything since we settled out of court and I agreed to a payment plan and had already been paying. I then ended up mailing my response off late, waited for the green card to be sent back as proof of service and never got one so I took in my post office receipt which apparently worked.. next thing I know I am getting scheduled for a hearing over the phone. This account also doesn't show on my credit report yet it says I'm at 1500% usage with 0 dollars on all cards

    Business Response

    Date: 12/30/2024

    See attached 

  • Initial Complaint

    Date:08/12/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was served a summons by **** johnson llc and then I file an answer on my behalf that the dates were past 4 years from last payment and when my court date arrived I had no idea because the suing party never even contacted me with my court date so I lost by default, I would have never paid a hundred dollar filing fee to prove I wasn't liable for these charges if I had known they were going to s**** me over.

  • Initial Complaint

    Date:07/13/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just received a letter from my payroll department that theyve been ordered by this company in ****** to garnish my wages. I have ZERO information regarding what this is about and have received ZERO communication from this company 2k miles away from me. No effort to authenticate whatever alleged debt theyre trying to obtain from me. No opportunity for me to resolve this issue, if it indeed exists. Very angry and disgusted, this is abhorrent business method, as evidence by their horrible reviews here. I dont live in ******, and no attempt was made to serve me with court papers where I actually live.

    Business Response

    Date: 07/23/2024

    Please see attached

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company first garnished me last year. After that was paid I was sent papers for an additional account I owe. I was given the option to make payments. Which I did and finished. Yesterday I received court papers for some random account I dont even know what it's for and it's being GARNISHED out of my check. I just don't understand this BS. I wasn't given a chance to validate the debt supposedly I owe nor I wasn't given a chance to make payments. Wth?!?!? Why is this allowed ?!?!. I barely can survive off my take home pay money. Their variety of phone numbers all go to the same line. I called today gave someone my SS number and she then hung up on me. I barely could understand her because it was obvious English isn't her first language. So unprofessional and frustrating. This is a total d*ckhead move.

    Business Response

    Date: 06/27/2024

    Please see attached

  • Initial Complaint

    Date:05/16/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Johnson Mark has stopped any and all communication with me, then out of nowhere I get an email from my jobs payroll stating that they will be garnishing ******... I haven't received any paperwork or a chance to even respond in my defense

    Business Response

    Date: 06/12/2024

    Please see attached 

  • Initial Complaint

    Date:05/04/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I have sent a letter to the Newburg address stating my information.   Also, a letter is being sent to ******************************************** at ********. ****************.      I was hesitant to send correspondence to a PO Box I. *****, ****, considering the length of time it would take to receive a timely response, due to no response from them previously. There is no email given to corespondent at all.

    LA

    Business Response

    Date: 05/09/2024

    please see attached

  • Initial Complaint

    Date:02/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Charged for thousands on multiple "Credit one" accts when I have LONG paid off all my credit cards. They have been NO reports of these on my credit report for years and have garnishments on me for 5 yrs straight with multiple accts I never had. I made $1600 gross and after their garnishments , I had only 287$ left. This has been happening for years.

  • Initial Complaint

    Date:11/27/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Three transactions take from my Business account. 7/20/2023, $186.00, transaction ID ****** 9/20/2023, $186.00, transaction ID *********/20/2023, $186.00, transaction ID ****** I have no other information. Contacting this company is almost impossible. After being on hold for almost 1 hour, someone answered, but could not provide any information. She gave me the website address, which does not work. And an email address for the collection department. What a run around.

    Business Response

    Date: 11/30/2023

    We received your complaint on 11/28/2023. Whenever a complaint is received, the account file is reviewed, the allegations are investigated, and corrective action, when needed, is taken. Depending on the nature of the allegations, the investigation may take anywhere from a few days to a couple of weeks.

    In your letter, you expressed dissatisfaction with transactions in your bank account and customer service.

    Based upon our investigation, an account was unable to be located matching ************* information. Using the documentation the firm received with your complaint, the alleged transactions were also unable to be identified in our system. The firm reached out on 11/28/2023, at receipt of the complaint, to request additional information and assist in resolving the complaint. You discussed the account with a representative, explaining that complaints were filed with similarly named companies as you were unsure where the transactions were initiated. You were advised to provide additional information in order for us to further investigate.

    At this time, we do not believe this complaint is valid, however, we do apologize for any inconvenience you have experienced. If you have any further questions or would like to discuss further, please contact our office at **************.


    Sincerely,
    JOHNSON MARK LLC

  • Initial Complaint

    Date:11/14/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they did not provide any information about the case tried to email them and it was undeliverable

    Business Response

    Date: 11/28/2023

    See attached. 

Johnson Mark LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.