Business ProfileforNike Inc

Nike is complicit with gift card scammers. I've exchanged over 20 emails, most of them ignored until I followed up multiple times. I've spent over an hour on the phone as well with no resolution. My mother in law gifted me a $250 gift card from Christmas. I reported the issue of the last 2 digits of the pin number being scratched off in December, when there was still a $250 balance on the card and they acknowledged the pin is missing because someone scratched it off and is waiting to redeem it themselves after someone else purchases it in store and activates it. Instead of flagging the card they drug their feet for months until the criminals finally got around to draining the card. Nike is more accomodating to criminals than it is it's customers. After dealing with this for almost 5 months I've basically been told I'm just out of luck and my mother in-law is out $250. I like their shoes but their customer service and lack ***************** security has lost them a customer. I'm working on getting a class action lawsuit filed, so please reach out if they have also done this to you.