Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Timeshare Cancellation

Stonegate Firm

Reviews

This profile includes reviews for Stonegate Firm's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Stonegate Firm has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    5/5 stars

    Average of 39 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSsbbir A

      Date: 05/24/2024

      5 stars
      They got me out of my vacation club membership pretty fast. I spoke with ****** and he made me feel like I would be in good hands. I would recommend them to anyone who asks.

      Stonegate Firm

      Date: 05/27/2024

      Thank you for your positive feedback! We're glad to hear that we could help you exit your vacation club membership quickly. ****** and the rest of our team are dedicated to providing excellent service, and it's wonderful to know you felt well taken care of.
    • Review fromYasmin P

      Date: 05/15/2024

      5 stars
      Stonegate Firm did exactly what they said they were gonna do. They helped me get my timeshare history off my credit once it was all over.

      Stonegate Firm

      Date: 05/27/2024

      Thank you for your positive feedback! We are delighted to hear that you had a great experience with Stonegate Firm. Our team is committed to delivering on our promises, and we're thrilled to have helped you successfully in your timeshare cancellation journey.
    • Review fromJeremy B

      Date: 05/01/2024

      5 stars
      My timeshare no longer met my vacation demands due to inflexible scheduling and restricted availability. Stonegate Firm handled the leaving procedure well and now I'm finally FREE from these restraints thanks to their efficiency and experience.

      Stonegate Firm

      Date: 05/27/2024

      Thank you for sharing your experience with Stonegate Firm. We understand how frustrating inflexible scheduling and restricted availability can be with timeshares. We're glad to hear that our team efficiently handled the exit process and helped you gain the freedom you were seeking.
    • Review fromBen T

      Date: 05/01/2024

      5 stars
      My timeshare became a liability because I had to prioritize paying for my childrens college tuition. Im thankful to have contacted Stonegate Firm to end the contract. They walked me through the process in detail and were really helpful.

      Stonegate Firm

      Date: 05/27/2024

      Thank you for your kind words. We understand that financial priorities, such as paying for your children's college tuition, can make timeshare ownership challenging. We're pleased that we could assist you in ending your timeshare contract and provide detailed guidance throughout the process.
    • Review fromPeter M

      Date: 04/25/2024

      5 stars
      Our once-loved timeshare is now unsuitable due to a number of life changes, including retirement and changes in family dynamics. Stonegate Firm assistance was quite clear, and the whole thing went off without a hitch. I was able to spend more time and energy on my family and my new goals after receiving financial relief from Stonegate. I recommend them because they really know what they are doing.

      Stonegate Firm

      Date: 04/26/2024

      Thank you for your review.
    • Review fromRichard R

      Date: 04/25/2024

      5 stars
      I contacted Stonegate Firm because I was stressed out about my property maintenance fees that kept going up even though I barely used it. Their team was understanding and professional, and they made it easy for me to properly get out of my timeshare contract. It took a bit over a year, but Stonegate kept me up to date on everything. I respect how honest they were and how well they helped me during the process.

      Stonegate Firm

      Date: 04/26/2024

      Thank you for your review.
    • Review fromMauro M

      Date: 04/21/2024

      5 stars
      I finally found someone who handled the cancellation of my timeshare, after spending thousands of dollars attempting to get out of it with other firms. The best team I've ever seen is this one!

      Stonegate Firm

      Date: 04/22/2024

      That's fantastic to hear! We're thrilled we could provide the solution you needed after such a frustrating experience with other firms. Thank you for trusting us with your timeshare cancellation, and we're here whenever you need assistance in the future.
    • Review fromDale B

      Date: 04/19/2024

      5 stars
      Honest and reliable company. Our maintenance fees kept increasing every year with no end in sight. Stonegate handled the case in a very professional manner and made us feel comfortable throughout the whole process. They kept to their word and got us released from our timeshare contract.

      Stonegate Firm

      Date: 04/20/2024

      Thank you for sharing your experience! It's fantastic to hear that our teams professionalism and reliability helped resolve your timeshare concerns. It's crucial to feel comfortable and supported throughout such processes, and it's great that they delivered on their promises. If you ever need assistance in the future, don't hesitate to reach out to them again.
    • Review fromPete S

      Date: 04/02/2024

      5 stars
      I used this company to cancel my timeshare. They were able to cancel it and I got a few bucks back from the resort for my troubles. I had a good experience and it only took them maybe 5 or 6 months to complete the whole process. ***** was my case manager and she always returned my calls really fast. Overall I would recommend Stonegate Firm to anyone who asks. Thanks.

      Stonegate Firm

      Date: 04/03/2024

      We are delighted to hear about your positive experience with Stonegate Firm in cancelling your timeshare. It's wonderful that ***** provided such efficient and attentive service, making the process smooth and rewarding for you

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.