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Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alert 360 Home Security has 21 locations, listed below.

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    Customer Review Ratings

    4.85/5 stars

    Average of 1,068 Customer Reviews

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    Review Details

    • Review fromSunita K

      Date: 02/23/2023

      5 stars
      Very efficient and courteous tech. Always on time. Great job, thanks.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromCarolyn G

      Date: 02/22/2023

      5 stars
      Very professional. Fixed the problem quickly. Very nice representative for the company. Thank you.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
    • Review fromRicky G

      Date: 02/22/2023

      5 stars
      Service tech was friendly and knowledgeable. He got us fixed up in no time.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromRosemary H

      Date: 02/21/2023

      5 stars
      Technician was very knowledgeable, friendly, and efficient. He repaired the system as needed and answered all our questions. We highly recommend Alert 360!

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for sharing your experience, ********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromRonald C

      Date: 02/21/2023

      5 stars
      The technician that came to our home was punctual, very professional, courteous and polite. The technician performed the work with efficiency . My overall experience was great.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromSharon K

      Date: 02/17/2023

      1 star
      We had no contract with this company we moved into our home 10 years ago and ALERT 360 has been charging our checking account on average $20/mo. for years. When I called them they could not provide me with any contract in writing whereby we agreed to this deduction. They would not credit us for this.
    • Review fromCarol B

      Date: 02/17/2023

      5 stars
      Polite, timely, knowledgeable service. Agent took care of the sensor properly with ease.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
    • Review fromKumar S

      Date: 02/16/2023

      5 stars
      Excellent service! Very helpful . Went above and beyond to address our issues.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
    • Review fromRobet Y

      Date: 02/16/2023

      5 stars
      Great service. A good system. Service technicians great service and knowledgeable.

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
    • Review fromKathy G

      Date: 02/16/2023

      5 stars
      Technician was able to resolve &/OR explain all technical issues. He tested the whole system before exiting making sure it was in good working order. Thank you Cole!

      Alert 360 Home Security

      Date: 03/06/2023

      Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Cole provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager

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