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Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alert 360 Home Security has 21 locations, listed below.

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    Customer Review Ratings

    4.85/5 stars

    Average of 1,068 Customer Reviews

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    Review Details

    • Review fromMark J

      Date: 07/08/2025

      1 star
      They lured me in with promises of top-tier security and then gosted when things broke down. The equipment had issues within weeks, and every attempt to get help felt like pulling teeth. With no live support, I was stuck troubleshooting my own alarm system. I wouldn't trust them with protecting a storage unit, let alone a home.
    • Review fromMarita M

      Date: 07/03/2025

      5 stars
      My technician was very professional and did his work very quickly and accurately.
    • Review fromBobby M

      Date: 07/03/2025

      3 stars
      I was so impressed by the guy name ******* when he went out of his way ti help me, but that expectation was crashed when the actual guy I believe ***** showed up my door. Highly disappointed by his service. He did what I already had done and just left by saying you need a new door bell and its gonna cost you! Thanks as if I didnt know that.Unfortunately Im on a financial crisis and was hoping Alert360 would help me out here. But not so happy with them now :(
    • Review fromyolanda f

      Date: 07/03/2025

      5 stars
      Service was before time, fast and informative. Technician was very nice and patient.
    • Review fromTed R

      Date: 07/02/2025

      5 stars
      Tech was very knowledgeable and friendly and fixed problem very quickly
    • Review fromDoug T

      Date: 07/01/2025

      5 stars
      Salesman, *****, and Technician, *****, were very professional and knowledgeable about the Alert360 system. The installation process went very smooth didnt take as long as I expected.I would recommend using Alert360 as your home security system.
    • Review fromJohn the greek V

      Date: 07/01/2025

      5 stars
      *********, the installer was very professional, courteous and knowledgeable i recommend alert three sixty
    • Review fromDanny S

      Date: 07/01/2025

      5 stars
      Awesome customer ********************** and great technical support in adding cell service to my account and my monthly service ended up being cheaper.
    • Review fromPatricia J

      Date: 06/29/2025

      5 stars
      My old alarm quit working properly. I contacted 360 Alarm company. Happy to say It only took 2 hours for installation and the gentleman to came out was professional, friendly and very helpful. I think his name was *******. The experience was flawless. I would recommend this company to my friends. My window was from 8-12. He was here for 9 and finished by 11.
    • Review fromCharlotte L

      Date: 06/28/2025

      5 stars
      The technician was on time and very polite. Everything was done efficiently and explained to me. I do feel safe with their service.

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