Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,089 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromHolly H
Date: 08/07/2023
5 starsThey were great and fast! David was very nice and on time worked great with my mom since I had to leave!
Alert 360 Home Security
Date: 08/16/2023
Thank you so much for sharing your experience, ***** *. We're thrilled to hear that David provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromDavid F
Date: 08/04/2023
5 starsAlert 360s tech replaced a defective detector and inspected the entire system for serviceability. Then, she left us in good order with our system up and running. Our thanks to Tina for a great job!Alert 360 Home Security
Date: 08/07/2023
Thank you so much for sharing your experience, *****. We're thrilled to hear that Tina provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromJose D
Date: 08/01/2023
5 starsGood, courteous and knowledgeable, took no time to take care of the problem, you need more like himAlert 360 Home Security
Date: 08/07/2023
We're thrilled to hear that you had a great experience with Alert 360, ****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromAlan O
Date: 07/31/2023
5 starsGreat service & expertise. Highly recommend Alert 360 for all your security needs!Alert 360 Home Security
Date: 08/07/2023
Thank you so much for taking the time to share your positive experience with Alert 360, ****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. Best, Ashley R., Social Media ManagerReview fromKari T
Date: 07/30/2023
5 starsVery nice and very professional didn’t take long at all our technician Greg was very helpfulReview fromJoseph S
Date: 07/28/2023
5 starsGreat communication throughout the whole process, fast install, easy to use app, and best pricing available that I found. Locally monitored so very fast response time alsoReview fromElizer C
Date: 07/28/2023
5 starsVery professional and courteous service. Called ahead before arrival. Friendly service!Review fromLeslie L
Date: 07/27/2023
5 starsI am so pleased they came and replaced my aging device. The techs were very professional and nice. And also checked my emergency pendant.Alert 360 Home Security
Date: 07/31/2023
We're thrilled to hear that you had a great experience with Alert 360, ******* Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromMaria S
Date: 07/27/2023
5 starsWas there on time very professional. Great customer service. Great job.Alert 360 Home Security
Date: 08/16/2023
Thank you so much for taking the time to share your positive experience with Alert 360, *****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. Best, Ashley R., Social Media ManagerReview fromJim B
Date: 07/27/2023
5 starsAlways on time and problem(s) addressed and fixed the first time. Courteous phone agents and service technicians. Very happy with services provided.Alert 360 Home Security
Date: 07/31/2023
It's wonderful to hear that you're happy with your Alert 360 security system, *****! Our team takes pride in providing top-notch service and technology to our customers. Thank you for choosing Alert 360 to protect your home and family. Best, Ashley R., Social Media Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.