Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,090 Customer Reviews
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Review fromTamara B
Date: 09/19/2023
5 starsGreat customer support and very knowledgeable. I would definitely recommend Alert 360!
Alert 360 Home Security
Date: 10/02/2023
It's wonderful to hear that you're happy with your Alert 360 security system, Tamara! Our team takes pride in providing top-notch service and technology to our customers. Thank you for choosing Alert 360 to protect your home and family. Best, Ashley R., Social Media ManagerReview fromMichael B
Date: 09/18/2023
5 starsTech was good and took 40 mins to set up my camera from videoing all to just people. Changed out battery in monitor in the living roomAlert 360 Home Security
Date: 09/22/2023
We're thrilled to hear that you had a great experience with Alert 360, Michael! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromRobert W
Date: 09/18/2023
5 starsThe technician that came and worked on my Moms system this morning was very polite and knowledgeable about what needed done to fix her problem. He swiched it to a wireless system instead of through the phone line. He was good to explain why he was doing that and good at answering my questions. He even called in and got the information and prices for changing our system, also Alert 360, over to the type he used on Moms. We have used Alert 360 since before they changed names and haven't had any issues on the phone or in person with their customer service. Thanks for your help and security.Review fromVickie G
Date: 09/18/2023
5 starsExcellent service. Technician courteous and efficient. Quick response. Would recommend.Review fromTeresa S
Date: 09/15/2023
5 starsI had disconnected my land line so my alarm service needed to be updated. The installer was courteous, knowledgeable and worked quickly. He explained the updates and I am very pleased with my new system. I would highly recommend.Review fromFred S
Date: 09/15/2023
5 starsI think the technician was very efficient. Fast and knowledgeable. Appreciate his time to resolve my issue.Review fromTina S
Date: 09/15/2023
5 starsI had a great experience. The technician and his supervisor were professional, patient and took the time to answer all my questions.Review fromHepsy S
Date: 09/14/2023
5 starsExcellent work. Stayed on task and efficiently fixed the system and checked the system and declared that it is fine now.Review fromGeorge R
Date: 09/14/2023
5 starsDependable hardware, great customer service and support. Timely response to repair needs or issues, which are few.Review fromMaria S
Date: 09/14/2023
5 starsTech found issue fast and easy. No issues after that.
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