Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,093 Customer Reviews
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Review fromJames C
Date: 02/19/2024
5 starsShowed up when scheduled, was very courteous and knowledgeable about current equipment and new equipment installed.
Alert 360 Home Security
Date: 02/25/2024
Thank you so much for taking the time to share your positive experience with Alert 360, *****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. **********************, ************ ManagerReview fromBill D
Date: 02/19/2024
5 starsGreat and friendly tech support. Able to resolve issue quickly.Alert 360 Home Security
Date: 02/25/2024
Thank you so much for sharing your experience, ****. Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. **********************, ************ ManagerReview fromJohn S
Date: 02/16/2024
5 starsOutstanding service visit. Professional and ************* *****. Thanks for taking care of my system !Alert 360 Home Security
Date: 02/19/2024
Thank you for your kind words and for choosing Alert 360 to protect your ******************! We're thrilled to hear that ***** provided you with exceptional service and made the installation process seamless. We appreciate your trust in us and look forward to continuing to serve you in the future. **********************, ************ ManagerReview fromTracie F
Date: 02/15/2024
5 starsGreat customer ********************** and quick to respond if I have any questions or issues. I have been extremely pleased since day one!!Alert 360 Home Security
Date: 02/19/2024
Thank you so much for taking the time to share your positive experience with Alert 360, ******! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. **********************, ************ ManagerReview fromSharon P
Date: 02/15/2024
5 starsTechnician was very, knowledgeable, courteous and professional! He was very helpful with recommendations and discussed upgrade. He was thorough and checked everything out.Alert 360 Home Security
Date: 02/19/2024
We're thrilled to hear that you had a great experience with Alert 360, ******! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromMarissa H
Date: 02/15/2024
5 starsGreat and excellent work !! Always very professional!! Always with a great attitudeAlert 360 Home Security
Date: 02/19/2024
Thank you so much for taking the time to share your positive experience with Alert 360, *******! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. **********************, ************ ManagerReview fromAnna C
Date: 02/14/2024
5 starsOutstanding customer ********************** all the way from sales to tech!Alert 360 Home Security
Date: 02/19/2024
Thank you so much for taking the time to share your positive experience with Alert 360, ****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. **********************, ************ ManagerReview fromElaine G
Date: 02/13/2024
4 starsVery professional and fix the problem. Only one thing is you need to pay $69 every service even you are in a contract with themAlert 360 Home Security
Date: 02/19/2024
Thank you, ******, for sharing your positive experience with Alert 360! We're truly delighted to hear that ************** delivered professional service and effectively resolved your issue. Our team prides itself on employing some of the most skilled professionals in the industry, and it's heartening to know that we've lived up to your expectations.
We understand your concerns regarding the service fee. Please know that this fee directly supports the necessary expenses incurred for the technician's trip, including fuel and other associated costs. While we'd love to offer this as a courtesy, doing so would necessitate an increase in our rates elsewhere to cover these costs. We strive to maintain a balance between providing exceptional service and offering competitive pricing to our valued customers like you.
Thank you again for choosing Alert 360 to protect your home. We're honored to have you as part of our community and look forward to serving you with the same dedication and quality in the future. Your feedback is greatly appreciated, as it helps us to continually improve and ensure we meet the needs of all our customers.
Best,
****************
Social Media Manager
Review fromGary K
Date: 02/13/2024
5 stars**** is extremely knowledgeable. Sourced the issue quickly and fixed. Refresh Tutorial was great!Alert 360 Home Security
Date: 02/19/2024
Thank you so much for sharing your experience, ****. We're thrilled to hear that **** provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. **********************, ************ ManagerReview fromIsmael C
Date: 02/13/2024
5 starsThe service tech was professional and provided a quick response to resolve the problem with the equipment.Alert 360 Home Security
Date: 02/19/2024
We're thrilled to hear that you had a great experience with Alert 360, ******! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
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