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            Business ProfileLeinbach Company

            Property Management

            Contact Information

            2240 E 49th St STE 100

            Tulsa, OK 74105-8772

            Get Directions
            Visit Website
            (918) 743-2100

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            2240 E 49th St STE 100, Tulsa, OK 74105-8772
            BBB File Opened:
            6/16/1994
            Business Management
            • Kris Judd, Vice President
            Contact Information

            Principal

            • Kris Judd, Vice President

            Customer Contact

            • Kris Judd, Vice President
            Additional Contact Information

            Fax Numbers

            • (918) 747-8494
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Due to cold weather, a pipe in the ceiling burst flooding my apartment. This is the second year in a row that this happened. Last year they said they made the adequate updates and changes to the insulation but as the photo show the pipes are exposed, leading to a second burst. Management tells me that the insulation was adequate, the workmen they sent, said the opposite. I asked them for a month off of rent for compensation, and they refused.
            Read More
            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kara D

            09/27/2023

            I only chose 1 star because I had to select a star, they do not deserve any star. This company is a joke. I rented an apartment at Crown Village at Elm Ridge and they have ****** apartments, child ******* (when addressed they didn’t do anything about it), icy sidewalks/parking lots, dog poop in grassy areas, trash in parking lot, fountains in and around pool do not work. They only enforce rules to certain individuals, will slap you will fines without warning, and send you to collections over $90, even after you tried telling them the payment link they sent didn’t work and have proof. The management doesn’t care to listen to you and if you try to contact the main business department they send you back to the ****** apartment management, on site.

            Leinbach Company Response

            12/14/2023

            Our goal is to treat every resident with respect and fairness. We process credit and background checks for every prospect that applies for a home along with cross checking OSCN to ensure everyone meets our required criteria. We value our residents and take pride in providing a wonderful place to call home. Our maintenance team works hard to pick up dog feces from pets that were not picked up after and hold pet owners responsible since it is not fair for our maintenance team members to pick up after them. We have listed in our lease contract of possible fines that a resident could receive. We are not selective when addressing complaints we receive in the office. It is our responsibility to address resident all complaints we receive so we can find a resolution to the complaint.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Eastern Oklahoma

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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