About
Overview
BBB Accredited Since: 10/9/1973
Years in Business: 65
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 7/13/1960
- Business Started:
- 1/1/1960
- Business Started Locally:
- 1/1/1960
- Business Incorporated:
- 12/23/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Mathis Bros. Oklahoma City LLC
- Related Businesses:
- Mathis Outlet
- Ashley Furniture Homestore - Regional to Oklahoma
- La-Z-Boy Home Furnishings & Decor
- La-Z-Boy Furniture - Regional to Oklahoma
- Business Management:
- Mr. Rick Stephenson, Director of Customer Relations
- Mr. Bill Mathis, Owner/Partner
- Mr. BBB File, Company Contact
- Number of Employees:
- 1371
Additional Contact Information
- Principal Contacts
- Mr. Rick Stephenson, Director of Customer Relations
- Customer Contacts
- Mr. Rick Stephenson, Director of Customer Relations
- Additional Phone Numbers
- Other Phone: (405) 943-3439
Additional Information
- Refund and Exchange Policy
- Mathis Brothers Warranty
They offer the following warranted coverage's against specific manufacture defects that may occur on upholstered or wood products within a one year period. In addition, they also provide aftercare services by choosing from one of their Furniture Protection Plans available at time of purchase found at Furniture Protection Plan.
Warranty Coverage
UPHOLSTERED FURNITURE-If any of the following defects appear within a one year period, Mathis Brothers will make in-shop repairs as indicated.
1)Repair any seam that has come unsown or has thread breakage.
2)Replace any foam in cushion that has crumbled or lost its resiliency.
3)Restore any buttons that defective or have come off. In addition, repair any framework that is broken, separated, or pulled loose and repair or replaced any spring that is broken or pulled loose within a three (3) year period.
Bedroom, Dining Room, Occasional Tables, & Dinette Furniture-In-shop repairs will be made to correct any defects in workmanship or materials (excluding finishes) appearing within the first year after purchase.
Mattresses & Foundations-Mathis Brothers will provide service in accordance with all manufacturer's warranties which apply to matched sets only. The adjustable base is non-returnable and does not have a tryout period.
Electronics-Exchanges against manufacture defects will be accepted up to 14 days after purchase.
Warranty Exclusions-Please note this warranty is not applicable towards wear, shrinkage, tearing or fading on upholstered fabrics. Mathis Brothers assumes no responsibility for the replacement of fabric on furniture. This warranty does not apply to merchandise marked "repossessed" or "as-is" and does not cover defects caused by customer abuse of negligence. Finally, this warranty is in lieu of any other warranty, expressed or implied, including warranties or particular purpose and merchantability. For further information please visit Customer Service. - Business Categories
- Furniture Stores
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