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Business Profile

Furniture Stores

Mathis Brothers Furniture

Headquarters

About

About This Business

This company is a furnishings retailer that provides an in-house design team and provides a delivery service to deliver furniture to client's homes.

BBB Accredited Since: 10/9/1973

Years in Business: 66

Products and Services

Living Room Furniture, sofas, motion living furniture, loveseats, rockers, recliners, wall savers, chairs, fabric chairs, leather chairs, ottomans, occasional tables, dining room furniture, dining room sets, dining tables, tables, dining chairs, chin

Business Details

BBB File Opened:
7/13/1960
Business Started:
1/1/1960
Business Started Locally:
1/1/1960
Business Incorporated:
12/23/2003
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Mathis Bros. Oklahoma City LLC
Business Management:
Mr. Rick Stephenson, Director of Customer Relations
Mr. Bill Mathis, Owner/Partner
Mr. BBB File, Company Contact
Number of Employees:
1371

Additional Contact Information

Principal Contacts
Mr. Rick Stephenson, Director of Customer Relations
Customer Contacts
Mr. Rick Stephenson, Director of Customer Relations
Additional Phone Numbers
Other Phone: (405) 943-3439

Additional Information

Refund and Exchange Policy
Mathis Brothers Warranty

They offer the following warranted coverage's against specific manufacture defects that may occur on upholstered or wood products within a one year period. In addition, they also provide aftercare services by choosing from one of their Furniture Protection Plans available at time of purchase found at Furniture Protection Plan.

Warranty Coverage
UPHOLSTERED FURNITURE-If any of the following defects appear within a one year period, Mathis Brothers will make in-shop repairs as indicated.
1)Repair any seam that has come unsown or has thread breakage.
2)Replace any foam in cushion that has crumbled or lost its resiliency.
3)Restore any buttons that defective or have come off. In addition, repair any framework that is broken, separated, or pulled loose and repair or replaced any spring that is broken or pulled loose within a three (3) year period.

Bedroom, Dining Room, Occasional Tables, & Dinette Furniture-In-shop repairs will be made to correct any defects in workmanship or materials (excluding finishes) appearing within the first year after purchase.

Mattresses & Foundations-Mathis Brothers will provide service in accordance with all manufacturer's warranties which apply to matched sets only. The adjustable base is non-returnable and does not have a tryout period.

Electronics-Exchanges against manufacture defects will be accepted up to 14 days after purchase.

Warranty Exclusions-Please note this warranty is not applicable towards wear, shrinkage, tearing or fading on upholstered fabrics. Mathis Brothers assumes no responsibility for the replacement of fabric on furniture. This warranty does not apply to merchandise marked "repossessed" or "as-is" and does not cover defects caused by customer abuse of negligence. Finally, this warranty is in lieu of any other warranty, expressed or implied, including warranties or particular purpose and merchantability. For further information please visit Customer Service.
Business Categories
Furniture Stores

Latest Reviews

  • michleen B

    "If I could give Mathis Home in REMOVEDa negative rating, I would. This has been the worst furniture-buying experience I have ever had." ... Read full review

  • Anne H

    "The delivery process has been a nightmare. This was being fulfilled by Mathis in Oklahoma." ... Read full review

  • Megan D

    "Mathis has the worst customer service and will not care about you after they have your money. We bought a very nice dining room set from Mathis." ... Read full review

View all Reviews

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