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Business Profile

Computer Repair

SPARK I/T Services, LLC

Reviews

Customer Review Ratings

4.08/5 stars

Average of 25 Customer Reviews

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Review Details

  • Review fromDevin R

    Date: 01/19/2023

    5 stars
    SPARK Services' Nationwide True Blue internet is up and running. I live in the rural rolling hills of middle Tennessee. Cellular service is practically non-existent inside our home and no other terrestrial internet is available. I received my modem quickly and it fired right up and connected to ​band 14 right away. With no external antenna I pulled around 6-8 Mbps. I bought a dual Omnidirectional roof antenna ($100) and hooked it up directly to the modem. I now consistently pulls down 25-35 Mbps in good weather. That is phenomenal for my area. I can stream Netflix in 1080 with surround sound! I'm very happy with the company and the service that they provide. All contact with SPARK has been fast and efficient. I hope to do business with them for years to come.

    SPARK I/T Services, LLC

    Date: 01/20/2023

    Devin, thank you so much for the glowing and kind review. We look forward to doing business with you for a very long time.

    ************
    Owner
    SPARK Services
  • Review fromJeff C

    Date: 01/09/2023

    5 stars
    A true plug-n-play experience for me! And what a relief... I had been struggling with another company whose customer support contact number didn't work, whose chat with support link was MIA, and who took days to answer emails with helpful responses like links to their FAQ list. Spark sent me a modem, I plugged it in and VOILA! I am back online and working! Oh, and it costs less, too. My experiences in life have taught me that if it sounds too good to be true, don't waste your time. Well, Spark internet service is an exception to that rule!
  • Review fromGary P

    Date: 12/21/2022

    5 stars
    Nik in customer service was awesome !!! We are so glad to be able to finally get rid of ***********
  • Review fromJeremy B

    Date: 12/12/2022

    1 star
    I do not recommend, I gave them ample opportunity to make it right.
  • Review fromPatrea P

    Date: 10/18/2022

    5 stars
    after multiple poor experiences with other providers, these folks are AMAZING. follow up, prompt service, and TWICE the speed and less ping than I have been able to get before. happy rural internet person

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