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Business Profile

Computer Repair

SPARK I/T Services, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.08

Average of 25 Customer Reviews

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Review Details

  • Willow R

    Date: 09/13/2024

    Choosing to switch to Spark Services has been the best decision I've made in a long time. The shipping of the equipment was quick, set up was easy and painless, and the service has been unparalleled! I switched from **** after years of fighting with them over my bill and the quality of service because I live in a vastly rural area. Spark doesn't use my location as a copout and the connection is strong with multiple devices! Definitely proud to call Spark my ISP.

  • Greg K

    Date: 10/20/2023

    The modem was shipped quickly and came with everything needed. It couldn't be more simple to set up. I had some billing questions and the helpline was easy to get through and the service was very friendly. So far, it has been working exactly as expected.

  • Emily K

    Date: 07/17/2023

    The customer service from the beginning was great and something we weren't used to with internet providers. SPARK Services helped us to get the best internet for us where we live in the mountains of West Virginia and we tried four companies before finding SPARK. I would absolutely recommend this to anyone who streams, games, or works from home. Right now in our area this is the only reliable internet and we are so grateful! It not only is a great value compared to all other internet, but it is the only one that has proven to be effective for us! Thank you!

  • Jessica D

    Date: 07/17/2023

    I have been with Spark for quite some time and have been impressed witht the internet service and top notch customer service provided by them.
    I highly recommend Spark Services, especially if you are in a rural area with limited internet providers and value personalized customer service tailored to your needs.

  • Mike B

    Date: 07/01/2023

    Rude people.
    Habitual liars.
    Overpriced.
    Check Google reviews on them and see how they reply to ANYONE that questions their business practices.
    Very unprofessional.
    I feel for anyone that can't get any other internet.
    We have Spectrum fiber in our rural area now!

  • Zach S

    Date: 06/20/2023

    We had Hughesnet before switching to Spark. They lied to us multiple times and even refused to shutoff our service so we switched. Spark has been so much easier to deal with and WAY more friendly! Also we live in the middle of nowhere and have yet to have any problems with our new Spark internet. I definitely recommend them.

  • Sara W

    Date: 06/20/2023

    We found out about Spark through a friend and after asking some questions and doing research we decided to give it a try. Everyone we have talked to has been patient and so nice. We've been using their services for about 3 weeks now and are very happy with it. There are slow downs at times but that's out of their control and we notice it on our cell phones too. Overall, super happy to have a great connection living in a rural area!!

  • Robyn B

    Date: 06/09/2023

    Excellent internet service and amazing customer service. Staff is very helpful!

  • Wayne T

    Date: 06/02/2023

    No one services our area with a reliable internet service, until we found Spark. Is has been great being able to stream and have fast internet service. Thanks Spark!

  • Cherrie B

    Date: 05/19/2023

    The internet is great till the plan i have had an issue but when i called nik do his best to fix and give me the best option possible.the costumer service of this company is one of the great costumer service i have experienced nik is amazing to help me through it.Keep up the good work SPARK Service!

SPARK I/T Services, LLC is BBB Accredited.

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