Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Easy Auto Ship

Reviews

Customer Review Ratings

4.65/5 stars

Average of 618 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMichael P

    Date: 05/29/2025

    5 stars
    ******* with Easy Auto Ship made shipping my motorcycle from ******* to **** super easy! I recommend using ******* for your auto shipping needs.

    Easy Auto Ship

    Date: 05/30/2025

    We are delighted to hear your motorcycle shipping experience was super easy! Thank you for recommending our services.
  • Review fromJames M

    Date: 05/29/2025

    4 stars
    This was the first time using an auto transporter. The lady that helped me was very friendly and straight up with the price. Although it was during a Holiday weekend; it went smoothly. My vehicle was delivered the next day with reassurance from the group they worked with. Overall, it was a good experience.

    Easy Auto Ship

    Date: 05/30/2025

    We are delighted to hear about your smooth first-time transport experience. Thank you for highlighting our team's friendliness and straightforward pricing approach.
  • Review fromChris B

    Date: 05/29/2025

    5 stars
    ***** *. was incredibly professional and helpful, including when there were some unforseen delays on my end. Once the car was ready he dispatched someone immediately and my car was safely across the country in a day. Great customer service, great price.

    Easy Auto Ship

    Date: 05/30/2025

    We are delighted to hear about your positive experience! Your feedback about our professional service, quick dispatch, and competitive pricing means a lot to us.
  • Review fromMichael D

    Date: 05/25/2025

    1 star
    I signed an agreement with them to arrange transport of my car a month prior to my departure. The agent assured me the quote posted was reasonable and that there would be no problem. I received no communication and as my pickup window approached I was reassured that they would find a carrier. When I had no carrier 2 days into the window, the agent said I may have to pay $50 more. On the day of my departure I got a call informing me that the $900. Had to be increased to $1250 in order to get a carrier. I was stuck - had to make arrangements with a neighbor who was willing to deliver the car to the carrier several days after my departure. The pickup was then delayed an additional day and the delivery wasnt made until 5 days later. It was less than ************************************************************************** relief. I had to rent a car at the destination 3 additional days- no reduction or consideration from this company. Dont use them,

    Easy Auto Ship

    Date: 06/05/2025

    We sincerely apologize for the experience you had with our company, however it could have been avoided. When you booked your transport a month in advance the broker let you know that the one day window you requested was in the middle of our peak busy season and the area you were shipping from was a harder area for us to find carrier in so it might be hard for us to acquire a carrier in one day. He suggested opening up your window to a 3 day window to give us the proper time to secure a carrier. You let him know you were going to touch base with your neighbor to see if they could hold the car for you and give it over to the carrier if you were unable to be there. You called us back and booked the order for a 3 day window which you failed to mention in this review. We did get a driver for pick up and they did want more money however that is not something you had to take. You were able to say no and we could have found a carrier that would have taken it for the original amount.
  • Review fromJan T

    Date: 05/24/2025

    5 stars
    My first time shipping a vehicle but they very easy to work with. Stuck to their quote price. Were timely and efficient. Would use them again. Thank you!

    Easy Auto Ship

    Date: 06/05/2025

    Thank you for your review. We genuinely admire your feedback on our service experience.
  • Review fromRichard Z

    Date: 05/24/2025

    5 stars
    ******* helped me. She went above and beyond to help me.

    Easy Auto Ship

    Date: 06/05/2025

    Thank-you so much ******* for your positive review! We are so glad ******* was able to get your vehicle shipped for you.
  • Review fromRobert M

    Date: 05/23/2025

    4 stars
    All went smoothly with delivery even sooner than expected. I did notice a dent in the left rear bumper that wasnt there prior to picking up the truck. I shouldve examined the truck more closely when it was delivered but it was at night and I missed it.

    Easy Auto Ship

    Date: 06/05/2025

    Thank you for your review. We genuinely admire your feedback on our service experience.
  • Review fromTracye J

    Date: 05/23/2025

    5 stars
    The move was easy and professional. Working with ******* and the driver was a great experience.

    Easy Auto Ship

    Date: 06/05/2025

    Thank you for your review. We genuinely admire your feedback on our service experience.
  • Review fromFredric M

    Date: 05/23/2025

    4 stars
    Car was shipped in great condition in a covered trailer. They worked with me when a transporter had to cancel. I'm only giving 4 stars because I did have to call a few times to get updates, but they were responsive and friendly!

    Easy Auto Ship

    Date: 06/05/2025

    Thank-you so much ******* for your review!
  • Review fromHector K

    Date: 05/23/2025

    5 stars
    Everything was excellent. Working with ******* was great, from the beginning: she quoted and guided the whole process. The actual move was prompt and without flaw. 100% recommend!!

    Easy Auto Ship

    Date: 06/05/2025

    We are delighted to hear about your positive shipping experience. Your feedback about our efficiency, timely service and price consistency is greatly appreciated.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.