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Find a Location

Activity Residential has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Activity Residential

      27629 Chagrin Blvd., Suite 210 C Woodmere, OH 44122

    • Activity Residential

      2704 Mayfield Rd. Cleveland, OH 44106

    Business ProfileforActivity Residential

    Apartment Rental Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Activity Residential has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Activity Residential

        27629 Chagrin Blvd., Suite 210 C Woodmere, OH 44122

      • Activity Residential

        2704 Mayfield Rd. Cleveland, OH 44106

      Location of This Business
      27629 Chagrin Blvd., Suite 210 C, Woodmere, OH 44122
      BBB File Opened:
      11/19/2012
      Business Management
      • Mr. Daryl Kertesz, Agent
      Contact Information

      Customer Contact

      • Mr. Daryl Kertesz, Agent

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I moved out at the end of my lease on May 31st, 2023, after giving notice that I was not re-newing my lease around January and leaving them my forwarding address in May. I have not received anything from them, not my security deposit or a letter explaining what my deposit has been used for, and it has been over 30 days since I moved out. I would like my full deposit back.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Q. W.

      1 star

      05/19/2024

      I reached out in response to a posting on Zillow to schedule a tour for a property and was sent a number of qualifications. I was then advised that just to set up a TOUR I would need to provide a copy of my ID and provide proof of income to meet the 3x the rent criteria in order to schedule a viewing. I’m not doing that. I’ve went to view several units recently and none of that is required, higher price point, better area. They are out of their minds if they think I’m giving my info before even laying eyes on the property. What if I get there and don’t see what I like?? Why would I just give you that and for what reason?? Giving scam. Not to mention someone in the leasing office going back and forth with me via Zillow after I declined to provide that info and we mutually agreed that it would not be a good fit for me since I don’t agree with the policy. They should have no vacancies if they have the time to go back and forth with ppl on Zillow on a Sunday afternoon.

      Activity Residential Response

      05/27/2024

      Thanks for noticing how hard our people work, even on a Sunday afternoon. They really do go the extra mile, even when it ultimately results in a prospective resident deciding to rent elsewhere.

      Customer Response

      05/29/2024

      Going back and forth and harassing a stranger who is requesting to tour a unit is not what I would call working hard or going the extra mile. It’s literally harassment because they had nothing better to do with their time. Especially after I said I would not be doing that and I didn’t agree with the policy and told her to have a nice day. You have one as well.

      Local BBB

      BBB Serving Greater Cleveland

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